In 1992 the Internet wasn’t available to the general public. There were no iPods or any other portable digital music players. Cellphones were big, bulky and analog, mainly used in cars in the U.S. The first consumer digital cameras had just arrived: crude models that cost $800, worked only in black and white, and held just 32 images.

Microsoft was offering the clumsy Windows 3.1, which seemed to crash if you sneezed, and many people were still using the geeky and limited DOS operating system on their “IBM-compatible” PCs. Apple’s technology was way ahead of Windows, but the company would soon enter a period of management mediocrity and product paralysis. And there were scores of PC makers in the U.S., most of them now defunct. The hottest one was Compaq, today a mere brand name for Hewlett-Packard. Dell was still an upstart.

Personal computers were typically sold without modems, networking ports or stereo sound. They had awful, limited color video, far short of what a cheap TV could produce. Too often their designers assumed PC buyers were techies or hobbyists, willing and able to perform complicated hardware and software upgrades and tweaks.

Then and now my main criteria for judging digital consumer products have been simplicity, ease of use and reliability — a sort of index for the burden on the user. And in 1992 most products failed miserably on that scale. They required far too much attention, knowledge and effort by users when theoretically they were supposed to do just the opposite — namely, to make their lives easier.

By around 2001, when the current major operating systems, Windows XP and Apple’s Mac OS X, made their debuts, personal technology had vastly improved. Many of the rough edges had been sanded off. The Mac had long been “plug and play,” and Windows was much closer to that goal. Both systems were fairly stable. The iPod arrived that year, and digital cameras and cell phones — by then well established and growing sleeker by the year — began a rapid evolution that added features and cut prices.

And by then the World Wide Web had changed everything. It had vastly enriched the experience of computing, adding information, entertainment, communication and commerce on a grand scale. Sure, too few people in America had real broadband or wireless networking by 2001, but the balance was getting better. The burden of use for personal computers and related gadgets was trending lower.

Enter the security crisis, which all but destroyed that welcome momentum. There had been viruses for many years, of course, including some big attacks in the 1990s. But over the past five years, the security problem has morphed into a major hassle for people who own and use Windows computers. Viruses and other malicious software programs are still with us, but now they’ve been joined by new categories of pernicious technologies, especially spyware, adware, and fake email and Web sites designed to steal your privacy, your money and even your identity. Spam has gone from a nuisance to a plague.

And the Internet, for all its numerous benefits, has become an engine for this digital onslaught. In the physical world, it isn’t hard to stay out of bad neighborhoods and avoid the company of crooks. But in cyberspace, it’s harder to read the signs — digital criminals, who range from vandals to organized thieves, mingle invisibly with the public in a world where everyone is easily connected.

Today, warding off the myriad threats online takes more and more time, money and effort than ever before. You have to run multiple security programs, interpret all their warnings and alerts, tell them what to do when they detect suspicious activity, and consistently update them. It’s a real hassle, one that seriously interferes with the productivity, and the pleasure, computers can and should provide.

In fact, the burden of using a Windows computer is higher now than it was in 2001. By contrast, Apple’s Macintosh is easier to use than ever, partly because it has so far remained free from viruses, spyware and adware — except for a few minor cases. After stagnating in the mid-’90s, Apple’s software and hardware are once again markedly superior to those of Windows PCs.

But even Mac users have to contend with spam and must learn to avoid fake Web sites designed to steal sensitive financial information. And users of both platforms must also contend with a welter of restrictions on the use of digital content such as music and videos.

So where are we heading?

I believe that in the future the Internet will become more like the electrical grid, a behind-the-scenes platform to which all manner of gadgets will be directly connected, each taking some power and intelligence from the network to perform its task. While personal computers won’t go away, they won’t be the main way to get online, or even needed as intermediaries by many devices. Whenever you watch TV or make a phone call, you’ll be on the Internet, though you won’t be browsing the Web in the manner you do on a PC. This will open up all sorts of new features and interactivity.

Even unlikely gadgets will be connected. Your microwave oven, for instance, will use the Internet to quietly download information that will allow it to recognize the bar codes or radio tags on packaged food products and cook them appropriately.

The star of this new world will be the cell phone — or, more accurately, the device formerly known as the cell phone. Already, some high-end phones, like Palm’s Treo, are essentially mini computers, complete with keyboards and expandable memory. They do many of the things for which people formerly required laptops.
These so-called smart phones can surf the Web, and send and receive e-mail and instant messages, at broadband speeds. They can take, display and edit photos and movies; download and play music, videos and TV shows; play ever more sophisticated games; and even view and edit Microsoft Office documents.

I expect these capabilities to be pushed down to phones that cost less. New competitors will enter the business of making phones and the software and services that run on them.

For these smart phones to flourish, however, they will have to get much simpler to use. The burden on the user will have to drop sharply. Complicated user interfaces will have to be replaced with better ones. Reliability must improve. And the stranglehold on innovation now imposed by all-powerful wireless carriers will have to be broken or loosened. Also, the security problems that plague the PC will have to be headed off somehow. Already, the digital criminals are trying to target cell phones.

But I remain optimistic. The digital revolution can’t be stopped, and the next 15 years should see as many exciting developments as the past 15 have.

1. If you have a Windows computer, you must obtain and install all of the following: a reputable antivirus program, a software firewall, a junk-mail filter and an antispyware program. Even if you own a Macintosh (Macs have been unaffected by most of these threats to date), you will still need to turn on your computer’s firewall and employ a junk-mail filter.

2. Upgrade to the latest versions of the leading Windows web browsers, Microsoft’s Internet Explorer 7 and Mozilla’s Firefox 2.0, both of which warn you when a web page you’re visiting appears to be phony. (The new Internet Explorer also has under-the-hood security improvements that close some of the holes plaguing older versions.) You might also consider add-on software, like McAfee’s SiteAdvisor or the new Norton Confidential, which warn about fraudulent sites and, in the case of Norton, also about malicious software on your PC. On a Mac, consider using Firefox 2.0 instead of Apple’s Safari, which, while very good and generally secure, lacks a fake-web-site detector.

3. Never respond to or click a link within any unsolicited email message from a financial institution — even your own — no matter how official it looks. Crooks have become skilled at mimicking logos and typefaces used by banks, brokers and payment services like PayPal. When you click on links within these fake emails, you’ll be taken to web pages that look like the companies’ official sites, even down to the address, but they’ll steal your log-in information. Be especially wary of email from a financial institution that asks for account information or says you must log in at a linked site to address a problem. You can phone the company to see if there really is an issue. Obviously, this caution doesn’t apply to some financial emails, such as confirmations of online stock trades you’ve just executed. But in general, you shouldn’t conduct financial transactions via email or links in email. Instead, go directly to the financial sites you use.

4. Similarly, never act on emails offering stock tips, miracle pills or the chance to earn money by storing millions from overseas in your bank account. Sounds obvious, but in the past these scams might have cost you a little money. Now they may be part of more-damaging identity-theft schemes. Treat such come-ons the way you’d treat a stranger in a bad neighborhood who made such promises.

5. Never, ever download software from a company or web site whose honesty or veracity you’re not sure of. If a site says you’ll need special software to use its features, don’t bite. Even if the software is well known and safe — like RealNetworks’ RealPlayer, Apple’s QuickTime or Adobe Flash — don’t get it from a link provided by a random web page. Instead, visit the Real, Apple or Adobe sites to download it manually.

6. Finally, never use security software offered to you via unsolicited email or a popup window, or that suddenly appears on your PC. Such programs are almost always scams and often install malicious spyware, adware and viruses rather than cleaning them up. In general, stick with leading security brands like Symantec, McAfee, Zone Labs and Webroot. Check the software in the reviews section of PC Magazine or the CNET web site. If it isn’t covered there, it’s probably untrustworthy.

Vista is the biggest revision to Windows in over a decade. It will be a major change, not only for consumer and corporate Windows users, but for computer makers, software creators and many others downstream.

But what’s in Vista? How will it be sold? And what kind of computer will be needed to run it? Here’s a rough guide to the new Leviathan of the digital seas.

WHY VISTA?

Even after a major overhaul a couple of years back, Windows XP is a security nightmare. With Vista, Microsoft claims to have built in better security from the start, reducing — though not eliminating — the need to buy, learn and maintain add-on security software. The company says better security is Vista’s biggest advantage.

For instance, with the new program you’ll have to type in your administrator ID and password before installing software, to stop malicious software from installing itself silently. And Vista will have built-in parental controls.

Vista’s next big feature is built-in desktop search. Think of this as the Google Desktop search on steroids. From any screen, you’ll be able to start typing a search term and Vista will comb your hard disk for every document, photo, email, song and video that meets that criterion. It should be much faster and better than add-on search programs.

In addition, you’ll be able to save searches in “virtual folders,” which will automatically continue to collect files that meet your search specifications. So if you save a search for “Fountains of Wayne” as a virtual folder and check it a month later, it will contain every e-mail that mentioned the pop band as well as any photos you took at their concert and new songs by the band that you downloaded — even though none of these things existed when you first did the search.

The last major new feature is a rich new user interface. Called Aero, it includes a powerful new graphics system that enables such new extras as transparent windows, animation of certain screen elements (similar to the “funnel” effect Mac users are familiar with when closing a file) and the ability to see reduced, live views of all your running programs at once.

There are lots of smaller changes as well. For instance, there’s a dashboard with small programs (calendar, weather updates and stock tickers, among others) that run quickly, called Gadgets. There’s also new music and video player software; a new built-in Web browser with tabbed browsing; a new, free email program with junk-mail filtering; and a new photo-organizing program.

Many of these features are already available on the Apple Macintosh — some have been for years — but they will seem fresh to most Windows users.

HOW WILL YOU BUY IT?

Like past versions of Windows, Vista will be sold in two ways: The vast majority of people will get it by buying a new PC with Vista preloaded at the factory. That way, they’ll know the hardware and software are compatible. And a small percentage of people, either brave souls or those with PCs too new to replace, will buy Vista in a box and upgrade their computers manually.

Either way, Vista won’t be simple to purchase. That’s because it will come in at least five different flavors, compared with two versions when Windows XP launched in 2001. There will be two consumer versions of Vista, two business versions and one version that includes everything, called “Ultimate.” Also, two current special editions of Windows, the Tablet and Media Center versions, will be folded into some, but not all, of the five Vista editions.

For consumers, the biggest issue will be choosing between the Home Basic and Home Premium versions of Vista, either on new machines or in boxes. Home Premium will include the new Aero user interface along with all the security, search and other features described above. It will also have updated versions of the features currently included in the Media Center and Tablet editions of Windows XP. But Home Premium won’t run on most Windows PCs currently in the hands of consumers, and it also won’t run on new, low-end PCs. That’s because it requires hefty hardware to work right.

Most current PCs, and all the bargain-priced new ones preloaded with Vista next January, will be able to run only Home Basic, which is a stripped-down version of Vista. Microsoft insists that Home Basic will have the same security system and search features as Premium, but it won’t include the new Aero user interface and will probably lack some other features. In essence Home Basic will look and feel like a modestly improved version of Windows XP, even though Microsoft says there’ll be major improvements under the covers.

Power users, and those who want every option just in case, may go for the Ultimate version of Vista. It not only will roll up everything in the consumer and business versions, it may also have some added bells and whistles. Microsoft hasn’t announced prices yet.

WHAT HARDWARE WILL YOU NEED?

The stripped-down version of Vista, Home Basic, will run on fairly routine PCs, albeit ones with plenty of memory.

The Premium and Ultimate versions will likely require at least a midrange model or a high-end configuration.

Microsoft hasn’t officially released the recommended hardware specs. But I expect the company to recommend 512 megabytes of memory for Home Basic and a gigabyte of memory for Premium. Based on past experience, I advise doubling those amounts, to a gigabyte of memory for Basic and 2 gigabytes for Premium.

Another crucial hardware factor will be the computer’s video system. Basic Vista can run on any graphics hardware that creates a screen resolution of at least 800×600. That covers most bargain computers with graphics chips that are integrated with the machine’s motherboard and which share main memory. But Premium and Ultimate will run best on machines with a full-blown graphics card and dedicated video memory of at least 128 megabytes.

You will be able to run Home Basic on the slowest processors available, but for the better versions of Vista, you’ll need a processor running at a speed of at least 1 gigahertz. I would opt for as fast a processor as you can afford and for one with two “cores” rather than one. (A dual-core processor is essentially like having two processors on one chip.)

Vista will also support so-called 64-bit processors, which can gulp down more information than current machines. But I wouldn’t worry about that for now, unless you’re a power user. There’s very little 64-bit software available for consumers.

Vista may not be something to leap into right away. You may want to wait a while to see about defects and, especially, to see if it seems more secure, as promised.

Its visual display of files stored in a nested hierarchy of folders has worked pretty well — until recently.

In the past few years, computer hard disks have become huge, and average consumers have begun to accumulate thousands and thousands of files each year — far more than in the past. And that is making it much harder to find any particular bit of information buried in the old folder hierarchy.

Every time you plug a digital camera into a PC to transfer images, dozens or even hundreds of files can be added to your PC in one fell swoop. The same thing happens when you rip CDs or go on a photo downloading binge. Email is accumulating in staggering amounts, and just surfing the Web can add hundreds of files — silently cached copies of Web pages and images.

So the familiar file and folder system is buckling. Unless you’re the rare person who is meticulously organized, who creates a perfect system of orderly folders and recognizable file names, locating information on your own computer can be harder than finding it on the Web. There have always been search tools built into the Apple and Microsoft operating systems, but they were terrible — slow and inaccurate, covering only some kinds of data, not all. So you had to rely on separate search systems built into individual programs, such as email software.

But now a wave of new desktop search tools is becoming available, some built right into new operating systems and others available as add-ons. Big names are getting in the game — Apple, Microsoft, Google and Yahoo. I’ve been testing the leading candidates and previewing some future contenders. So here’s a rundown of the latest methods for finding all that lost or hidden information lurking on your hard disk.

Spotlight: This is the new universal, speedy search system built into Apple’s latest operating system for the Macintosh, called Tiger. Because it is an integral part of the operating system, which handles all files, Spotlight knows about all the key kinds of information stored on the computer. It can rapidly find words or phrases deep inside emails, Microsoft Office files, address books and calendars, Adobe PDF files and more. It can even probe the “metadata” — descriptive information — attached to song and picture files.

Spotlight is always available on the Mac, no matter what program you are in. You just click on a blue magnifying-glass icon at the top right corner of the screen, and a search field appears. As you type each letter of your search term, Spotlight begins generating results in a list of files that drops down almost instantly, organized by type of file. If you click on “Show All,” the list expands into a larger window where you can see more results, organized in almost any way you choose — by date, by person mentioned, by name or location on the computer.

On my Mac, I typed “Hawaii” into Spotlight and instantly got hundreds of hits. Every email mentioning the state came up, as did Word documents, Excel spreadsheets, the address entries of contacts who live there, calendar entries for my vacation in Honolulu and pictures of my trip. Spotlight even showed thumbnails of those pictures and, with one click, presented a slide show of the images. It also found the theme song from the old Hawaii Five-O television show in my music collection.

Because Spotlight is part of the operating system, it avoids one of the big flaws of add-on search systems — the need to periodically “index” new files in batches, a process that spins the hard drive continuously, sometimes for hours. Spotlight needs to do this only once, when you first install Tiger.

Longhorn: Microsoft plans to emulate Spotlight in the next version of Windows, code-named Longhorn. But it’s way behind Apple. Longhorn won’t reach consumers until the fall of 2006 at the earliest.

Based on previews of Longhorn I’ve seen, its planned built-in search system will also be fast and universal, and will avoid long indexing sessions. Microsoft also plans to allow more customization of searches, and many more instant previews of files, than Apple now provides. But these apparent advantages may evaporate.

By the time Longhorn arrives, Apple will likely have a second, even better, version of Spotlight.

Google: Until Longhorn arrives, Windows users must rely on add-on search software, and the best known is Google Desktop Search. It does the annoying indexing, but only when your machine is idle. Plus, it’s fast and fairly comprehensive, including even the contents of cached Web sites.

But the familiar Google search results page, which works so well for the Web, is very limiting for a desktop search. And the software offers only a crude way to sort the results and no way to preview content.

Yahoo: The big online service bought a desktop search engine from a company called X1 and re-branded it. This is a robust product, which indexes and searches many kinds of files and previews most of them in a built-in window. You can also take direct action on e-mails that turn up in your search — for instance, you can launch a reply right from within the search results.

The main problem with Yahoo’s offering, in addition to the fact that it isn’t buried deep in the operating system, is that it betrays its techie heritage. X1 was originally built for techies and hard-core search fanatics. Although Yahoo has cleaned it up a bit, the many choices and settings in the user interface may be daunting to mainstream users. Also, it has much more of the feel of a separate, heavy-duty program than the Apple or Google products.

MSN: The desktop search add-on from MSN prefigures what Longhorn will do, and it’s very good. Like Yahoo, it offers previews of most files right in its search results screen. And like Apple’s Spotlight, it is fast and presents a clean, simple interface that begins generating results as you type your search terms.

The main downside to MSN’s search is that in order to get it, you have to download and install a “toolbar suite” that lives in the Internet Explorer Web browser and adds a bunch of functionality that’s unrelated to search, which you might neither want nor need. Also, by default, MSN’s search product searches only your e-mail (which must be run by Microsoft products) and the My Documents folder. You have to tinker with settings to get it to search your whole computer, something all its competitors do by default. The limited search horizon cuts down on MSN’s indexing time and makes it look faster than it really is, but it will likely cause you to get only partial search results.

There are some other good search products out there from smaller companies, notably one called Copernic, by Copernic Technologies, which has a loyal following of users. Whichever you choose, once you trust desktop search, you may never again find yourself creating a subfolder.

The big advantage of Web mail is that any computer, anywhere, with a browser and an Internet connection can access it. The PC you’re using needn’t have an e-mail program like Outlook installed on it, and it doesn’t have to be configured for your e-mail account. The disadvantages: Since the type of e-mail software the Web providers use is essentially just a Web page, their services typically lack the power and speed of installed programs; they also place limits on how much e-mail you can save.

That’s why, for many years, Web-mail services have most often been the preference of light users attracted to the free email they offer. They’ve also been popular with people who use Outlook or another heavy-duty program at work, but who want an account on the side for personal e-mail. Lately, however, the major Web-mail offerings have gotten much better, to the point where they’re plausible candidates even for serious users. Here’s a quick rundown of how they compare. (A note on methodology: Although you can receive Web-based e-mail via a local program like Outlook Express, I tested the services in their most common mode — Web-based e-mail delivered through Web-based programs.)

All three of the major Web-mail providers now offer much more free storage than was common a couple years ago. Gmail leads with more than 2 gigabytes. Yahoo offers 1 gigabyte for free, and Hotmail provides 250 megabytes. All three also now have decent antispam and antivirus features, and they are a bit less susceptible than Outlook to being exploited by e-mail containing harmful computer code, particularly if you access them via a browser other than Microsoft’s Internet Explorer. That’s because malicious software writers have targeted Outlook (and IE) for years. But the three still lack some key features. For instance, none offers a full preview of e-mail content, though Gmail does show you a few words of each message. None allows you to set up multiple signatures you can attach to different outgoing messages. And the Web-based e-mail filters these services provide are fairly crude compared with those in local programs.

As for how they rank, Yahoo Mail takes the lead. It’s fast, and its gigabyte of free storage is more than enough to free most users from deleting old mail. I also like Yahoo’s autocompletion of addresses, as well as its folder and filter systems. Plus, its overall user interface is clean and clear.

Google’s Gmail is also pretty good, though its quirky design could put off some users — it’s clearly still a work in progress. Gmail has the most free storage of the Web-based providers, which is a big plus, and searching all that mail is fast and accurate. But a simple operation such as deleting an e-mail takes more steps than in Yahoo. Gmail’s biggest, most beguiling quirk is its insistence on displaying e-mail in “conversations,” groups that include all back-and-forth responses. This view can be useful, and most local e-mail programs offer it as an option. But inexplicably, Gmail refuses to let you view e-mail one message at a time. It also runs ads alongside every e-mail, based on a scan of the message’s contents.

Hotmail comes in last. It offers only a fraction of the free storage of Yahoo and Gmail, which, for my money, flatly disqualifies it as a serious contender.

Whichever program you choose, Web mail has finally arrived as a viable option. Let’s hope a good thing keeps getting better.

There have long been computer viruses, but until the past couple of years, they were mainly a nuisance. Now they have grown into a serious problem — by one account there were 5,000 new Windows viruses discovered in the first six months of 2004. And the virus plague has been trumped by a new type of malicious software, spyware, which can track your activities, bombard you with unwanted ads, even steal your identity.

Spam has also grown exponentially, clogging e-mail boxes and carrying with it malicious software. For some people, e-mail has become a curse.

And that’s not all. Every minute of every day, hackers using automated software scan the Internet looking for computers vulnerable enough to invade and, in some cases, to surreptitiously take over. Without your knowledge, they can turn your computer into a “zombie” machine rigged to help them spread their nasty viruses, spam and spyware.

So for consumers and small businesses — everyone without a large IT department to manage security — the Windows computers they use have become huge burdens instead of helpful tools. If you do get a severe virus or spyware infestation, you may have to spend hundreds of dollars and many hours to wipe your hard disk clean and start fresh, quite possibly losing crucial data in the process.

And prevention is almost as painful as the disease, because the computer industry has so far come up with only half-baked and piecemeal solutions to these threats. You have to watch every move you make online and install a bunch of security programs, which require monitoring, constant updating and, often, annual fees.

Each of these security programs deals only with a narrow slice of the problem. Firewalls can keep out invaders, but they don’t stop viruses, spyware or spam. Antivirus programs don’t catch most spyware. Antispyware programs don’t stop viruses. And neither stops spam. For that, you need anti-spam software, which does nothing about viruses or spyware that invade your system through avenues other than spam.

You can buy “suites” that combine all these programs, but they are really just bundles of separate applications of widely varying quality stuffed into the same box.

It’s as if you needed a separate burglar alarm system, each with its own control panel, password and monthly fee, for every door and window in your home.

What users need is a simple, all-encompassing security service that would deal with all these threats with minimal user involvement. For now, though, you’ll have to do it yourself.

So here’s my quick guide to Windows security measures. Some of the products I recommend below are free, but others cost money. I like free stuff as much as the next guy, but I don’t believe security is an area where price should govern. You don’t want to entrust your computer’s security to some unknown software author, or even to a well-meaning individual or very small outfit that lacks the resources to keep up with the threats.

Download and install all the security fixes Microsoft issues for Windows. If you have Windows XP, set it to automatically fetch and install these patches (you can do this by clicking on the “Automatic Updates” or “Security Center” icons in the Windows control panel). You should also probably install the massive Service Pack 2 revision of Windows XP, which plugs many security holes. But back up your data first. A significant minority of users have reported big problems with SP2.

Stop using Microsoft’s Internet Explorer Web browser, which has become a four-lane highway for malicious invaders. I recommend instead Mozilla Firefox, which is free at www.mozilla.org [http://www.mozilla.org]. I use it all day, every day.

Windows comes with a firewall program, designed to keep out hackers. But in most versions of the operating system, it’s hard to turn on and configure. Even the improved firewall in the new SP2 revision of Windows XP is inferior to several third-party products. I recommend, and use, ZoneAlarm, a free firewall from Zone Labs, available at www.zonelabs.com [http://www.zonelabs.com]. There are some fancy paid versions of ZoneAlarm, which are also fine, but if you want the free one, you’ll have to look hard on the Web page.

Software to stop spyware is still in its infancy, so I suggest keeping two or three anti-spyware programs on hand. Each program will likely find spyware the others miss. But I recommend relying most on the one I use, Webroot’s Spy Sweeper, available at www.webroot.com [http://www.webroot.com]. It costs $30, including a year of updates, and runs all the time to block incoming spyware. To back up Spy Sweeper, go to www.download.com [http://www.download.com] and get two free programs: Ad-Aware, and Spybot Search and Destroy. Use these for manual scanning.

I recommend Norton AntiVirus from Symantec. It costs $50, including a year of updates. But it works well and has a good automatic updating system. I have been receiving many reports of problems with Symantec’s customer service, so I may have to change my recommendation down the road. But for now, I prefer Norton, and I use it myself.

No antispam program I have tested is wholly satisfying, but I suggest one of two. The first is MailFrontier Desktop, available for $30 at www.mailfrontier.com [http://www.mailfrontier.com]. The second is SpamSubtract, from Intermute, available for $20 at www.spamsubtract [http://www.spamsubtract]. com. They are very different, and each has its strengths and weaknesses. I oscillate between the two every six months or so.

Beyond installing, monitoring and updating all this software, you need to be careful online. Don’t open email attachments you don’t expect and that come from strangers. They may contain viruses or spyware. Don’t download software unless you really need it and are 100 percent certain of the author’s trustworthiness. It could be an infection in disguise. Never click on a link in an e-mail purporting to be from a financial institution, even if it’s your own bank and it looks official. It could be a scam to steal your identity.

And if you’re totally fed up with the security crisis but want to continue using your computer for common tasks, consider dumping Windows altogether and switching to Apple’s Macintosh, which uses its own operating system, called OS X. There has never been a successful virus reported on OS X, and there is little or no spyware for the Mac.

In my view, Macs have better hardware, a better operating system and better bundled software than Windows PCs. They are as good as, and often better than, Windows PCs at e-mail and Web surfing; at word processing and other productivity tasks; and at handling digital photos, videos and music. And most popular Windows file types open right up in Mac programs, without the need for any conversion or translation.

Stay safe out there.