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	<title>The Mossberg Report &#187; Internet</title>
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	<link>http://report.allthingsd.com</link>
	<description>from SmartMoney magazine</description>
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		  <title>All Things Digital</title>
		  <link>http://allthingsd.com/</link>
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		<title>Where's My Jetpack?</title>
		<link>http://report.allthingsd.com/20070201/wheres-my-jetpack/</link>
		<comments>http://report.allthingsd.com/20070201/wheres-my-jetpack/#comments</comments>
		<pubDate>Thu, 01 Feb 2007 07:01:24 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Hewlett-Packard]]></category>
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		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[OS]]></category>
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		<category><![CDATA[cellphone]]></category>
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		<category><![CDATA[iPod]]></category>
		<category><![CDATA[privacy]]></category>
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		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20070201/wheres-my-jetpack/</guid>
		<description><![CDATA[When I started writing this column back in 1992, the world of personal technology was positively primitive compared with where we stand today. So armed with the benefit of 15 years of hindsight, and in this final installment of the Mossberg Report, I&#8217;d like to take a look back on the distance we&#8217;ve traveled in [...]]]></description>
			<content:encoded><![CDATA[<p>When I started writing this column back in 1992, the world of personal technology was positively primitive compared with where we stand today. So armed with the benefit of 15 years of hindsight, and in this final installment of the Mossberg Report, I&#8217;d like to take a look back on the distance we&#8217;ve traveled in personal technology over the past decade and a half, as well as make a few predictions about where things might be headed.</p>
<p>In 1992 the Internet wasn&#8217;t available to the general public. There were no iPods or any other portable digital music players. Cellphones were big, bulky and analog, mainly used in cars in the U.S. The first consumer digital cameras had just arrived: crude models that cost $800, worked only in black and white, and held just 32 images.</p>
<p>Microsoft was offering the clumsy Windows 3.1, which seemed to crash if you sneezed, and many people were still using the geeky and limited DOS operating system on their &#8220;IBM-compatible&#8221; PCs. Apple&#8217;s technology was way ahead of Windows, but the company would soon enter a period of management mediocrity and product paralysis. And there were scores of PC makers in the U.S., most of them now defunct. The hottest one was Compaq, today a mere brand name for Hewlett-Packard. Dell was still an upstart.</p>
<p>Personal computers were typically sold without modems, networking ports or stereo sound. They had awful, limited color video, far short of what a cheap TV could produce. Too often their designers assumed PC buyers were techies or hobbyists, willing and able to perform complicated hardware and software upgrades and tweaks.</p>
<p>Then and now my main criteria for judging digital consumer products have been simplicity, ease of use and reliability &#8212; a sort of index for the burden on the user. And in 1992 most products failed miserably on that scale. They required far too much attention, knowledge and effort by users when theoretically they were supposed to do just the opposite &#8212; namely, to make their lives easier.</p>
<p>By around 2001, when the current major operating systems, Windows XP and Apple&#8217;s Mac OS X, made their debuts, personal technology had vastly improved. Many of the rough edges had been sanded off. The Mac had long been &#8220;plug and play,&#8221; and Windows was much closer to that goal. Both systems were fairly stable. The iPod arrived that year, and digital cameras and cell phones &#8212; by then well established and growing sleeker by the year &#8212; began a rapid evolution that added features and cut prices.</p>
<p>And by then the World Wide Web had changed everything. It had vastly enriched the experience of computing, adding information, entertainment, communication and commerce on a grand scale. Sure, too few people in America had real broadband or wireless networking by 2001, but the balance was getting better. The burden of use for personal computers and related gadgets was trending lower.</p>
<p>Enter the security crisis, which all but destroyed that welcome momentum. There had been viruses for many years, of course, including some big attacks in the 1990s. But over the past five years, the security problem has morphed into a major hassle for people who own and use Windows computers. Viruses and other malicious software programs are still with us, but now they&#8217;ve been joined by new categories of pernicious technologies, especially spyware, adware, and fake email and Web sites designed to steal your privacy, your money and even your identity. Spam has gone from a nuisance to a plague.</p>
<p>And the Internet, for all its numerous benefits, has become an engine for this digital onslaught. In the physical world, it isn&#8217;t hard to stay out of bad neighborhoods and avoid the company of crooks. But in cyberspace, it&#8217;s harder to read the signs &#8212; digital criminals, who range from vandals to organized thieves, mingle invisibly with the public in a world where everyone is easily connected.</p>
<p>Today, warding off the myriad threats online takes more and more time, money and effort than ever before. You have to run multiple security programs, interpret all their warnings and alerts, tell them what to do when they detect suspicious activity, and consistently update them. It&#8217;s a real hassle, one that seriously interferes with the productivity, and the pleasure, computers can and should provide.</p>
<p>In fact, the burden of using a Windows computer is higher now than it was in 2001. By contrast, Apple&#8217;s Macintosh is easier to use than ever, partly because it has so far remained free from viruses, spyware and adware &#8212; except for a few minor cases. After stagnating in the mid-&#8217;90s, Apple&#8217;s software and hardware are once again markedly superior to those of Windows PCs.</p>
<p>But even Mac users have to contend with spam and must learn to avoid fake Web sites designed to steal sensitive financial information. And users of both platforms must also contend with a welter of restrictions on the use of digital content such as music and videos.</p>
<p>So where are we heading?</p>
<p>I believe that in the future the Internet will become more like the electrical grid, a behind-the-scenes platform to which all manner of gadgets will be directly connected, each taking some power and intelligence from the network to perform its task. While personal computers won&#8217;t go away, they won&#8217;t be the main way to get online, or even needed as intermediaries by many devices. Whenever you watch TV or make a phone call, you&#8217;ll be on the Internet, though you won&#8217;t be browsing the Web in the manner you do on a PC. This will open up all sorts of new features and interactivity.</p>
<p>Even unlikely gadgets will be connected. Your microwave oven, for instance, will use the Internet to quietly download information that will allow it to recognize the bar codes or radio tags on packaged food products and cook them appropriately.</p>
<p>The star of this new world will be the cell phone &#8212; or, more accurately, the device formerly known as the cell phone. Already, some high-end phones, like Palm&#8217;s Treo, are essentially mini computers, complete with keyboards and expandable memory. They do many of the things for which people formerly required laptops.<br />
These so-called smart phones can surf the Web, and send and receive e-mail and instant messages, at broadband speeds. They can take, display and edit photos and movies; download and play music, videos and TV shows; play ever more sophisticated games; and even view and edit Microsoft Office documents.</p>
<p>I expect these capabilities to be pushed down to phones that cost less. New competitors will enter the business of making phones and the software and services that run on them.</p>
<p>For these smart phones to flourish, however, they will have to get much simpler to use. The burden on the user will have to drop sharply. Complicated user interfaces will have to be replaced with better ones. Reliability must improve. And the stranglehold on innovation now imposed by all-powerful wireless carriers will have to be broken or loosened. Also, the security problems that plague the PC will have to be headed off somehow. Already, the digital criminals are trying to target cell phones.</p>
<p>But I remain optimistic. The digital revolution can&#8217;t be stopped, and the next 15 years should see as many exciting developments as the past 15 have.</p>
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		<title>Safety Dance</title>
		<link>http://report.allthingsd.com/20061114/safety-dance/</link>
		<comments>http://report.allthingsd.com/20061114/safety-dance/#comments</comments>
		<pubDate>Tue, 14 Nov 2006 07:01:32 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Adobe]]></category>
		<category><![CDATA[Confidential]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Flash]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[McAfee]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Norton]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[QuickTime]]></category>
		<category><![CDATA[RealNetworks]]></category>
		<category><![CDATA[RealPlayer]]></category>
		<category><![CDATA[SiteAdvisor]]></category>
		<category><![CDATA[Symantec]]></category>
		<category><![CDATA[Webroot]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Zone Labs]]></category>
		<category><![CDATA[adware]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[spyware]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20061114/safety-dance/</guid>
		<description><![CDATA[You can&#8217;t turn around without reading scary stories about the dangers of the Internet — spyware, adware, viruses, spam. But the biggest trend to worry about is the combining of these nefarious tools for criminal purposes. Spam email used to be annoying; now it may lead you to phony web sites set up by identity [...]]]></description>
			<content:encoded><![CDATA[<p>You can&#8217;t turn around without reading scary stories about the dangers of the Internet — spyware, adware, viruses, spam. But the biggest trend to worry about is the combining of these nefarious tools for criminal purposes. Spam email used to be annoying; now it may lead you to phony web sites set up by identity thieves. Spyware and adware were once merely disreputable marketing tools; today they may be used to steal your passwords, account numbers and more. But you can stay safe online if you follow six simple rules.</p>
<p>1. If you have a Windows computer, you must obtain and install all of the following: a reputable antivirus program, a software firewall, a junk-mail filter and an antispyware program. Even if you own a Macintosh (Macs have been unaffected by most of these threats to date), you will still need to turn on your computer&#8217;s firewall and employ a junk-mail filter.</p>
<p>2. Upgrade to the latest versions of the leading Windows web browsers, Microsoft&#8217;s Internet Explorer 7 and Mozilla&#8217;s Firefox 2.0, both of which warn you when a web page you&#8217;re visiting appears to be phony. (The new Internet Explorer also has under-the-hood security improvements that close some of the holes plaguing older versions.) You might also consider add-on software, like McAfee&#8217;s SiteAdvisor or the new Norton Confidential, which warn about fraudulent sites and, in the case of Norton, also about malicious software on your PC. On a Mac, consider using Firefox 2.0 instead of Apple&#8217;s Safari, which, while very good and generally secure, lacks a fake-web-site detector.</p>
<p>3. Never respond to or click a link within any unsolicited email message from a financial institution — even your own — no matter how official it looks. Crooks have become skilled at mimicking logos and typefaces used by banks, brokers and payment services like PayPal. When you click on links within these fake emails, you&#8217;ll be taken to web pages that look like the companies&#8217; official sites, even down to the address, but they&#8217;ll steal your log-in information. Be especially wary of email from a financial institution that asks for account information or says you must log in at a linked site to address a problem. You can phone the company to see if there really is an issue. Obviously, this caution doesn&#8217;t apply to some financial emails, such as confirmations of online stock trades you&#8217;ve just executed. But in general, you shouldn&#8217;t conduct financial transactions via email or links in email. Instead, go directly to the financial sites you use.</p>
<p>4. Similarly, never act on emails offering stock tips, miracle pills or the chance to earn money by storing millions from overseas in your bank account. Sounds obvious, but in the past these scams might have cost you a little money. Now they may be part of more-damaging identity-theft schemes. Treat such come-ons the way you&#8217;d treat a stranger in a bad neighborhood who made such promises.</p>
<p>5. Never, ever download software from a company or web site whose honesty or veracity you&#8217;re not sure of. If a site says you&#8217;ll need special software to use its features, don&#8217;t bite. Even if the software is well known and safe — like RealNetworks&#8217; RealPlayer, Apple&#8217;s QuickTime or Adobe Flash — don&#8217;t get it from a link provided by a random web page. Instead, visit the Real, Apple or Adobe sites to download it manually.</p>
<p>6. Finally, never use security software offered to you via unsolicited email or a popup window, or that suddenly appears on your PC. Such programs are almost always scams and often install malicious spyware, adware and viruses rather than cleaning them up. In general, stick with leading security brands like Symantec, McAfee, Zone Labs and Webroot. Check the software in the reviews section of PC Magazine or the CNET web site. If it isn&#8217;t covered there, it&#8217;s probably untrustworthy.</p>
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		<title>Seeing Is Believing</title>
		<link>http://report.allthingsd.com/20060411/seeing-is-believing/</link>
		<comments>http://report.allthingsd.com/20060411/seeing-is-believing/#comments</comments>
		<pubDate>Tue, 11 Apr 2006 07:01:10 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[AOL]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Logitech]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[iChat]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[iSight]]></category>
		<category><![CDATA[laptop]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20060501/seeing-is-believing-good-news-for-consumers-at-long-last-video-conferencing-is-viable-for-the-masses/</guid>
		<description><![CDATA[When you think of videoconferencing, it might conjure up images of a cavernous corporate boardroom, its stiff executives sitting perched in front of costly cameras and viewing a slick video feed of colleagues in, say, Tokyo. Or perhaps you think of Joe Average staring into a cheap Webcam while squinting to make out a garish, [...]]]></description>
			<content:encoded><![CDATA[<p>When you think of videoconferencing, it might conjure up images of a cavernous corporate boardroom, its stiff executives sitting perched in front of costly cameras and viewing a slick video feed of colleagues in, say, Tokyo. Or perhaps you think of Joe Average staring into a cheap Webcam while squinting to make out a garish, stuttering, pixelated video of a friend or relative in, say, Tucson.</p>
<p>Over the past few years, however, those extremes have begun to merge. Because of the spread of broadband Internet connections and improvements in cameras, software and computer processors, consumer videoconferencing has begun to look much better. It&#8217;s still not as good as expensive corporate linkups, but it&#8217;s finally usable.</p>
<p>As this affordable video technology has spread, online services offering video chatting have proliferated. Yahoo, AOL, MSN and Apple all offer videoconferencing. So do a host of less-well-known services, such as Paltalk, IVE and Skype. All are free or have free entry-level plans, but they still cost money to use. For one thing, you&#8217;ll need a broadband connection &#8212; on both sides of the conversation &#8212; to get the most out of them. And, of course, you&#8217;ll need a decent camera, with either a built-in or separate microphone.</p>
<p>I expect built-in cameras to become common in all but budget PCs in the next few years, but for now, they&#8217;re relatively rare &#8212; Sony has been building them into a few models for years, Apple included built-in cameras in its new iMac desktop and MacBook Pro laptop models, and some Hewlett-Packard laptops feature them as well. But most users will have to buy a camera. The biggest brand in add-ons is Logitech, and the best Logitech model I&#8217;ve seen is the Quickam Fusion, which sells for around $85 and works only on Windows PCs. The best bet for Mac users is an even better but costlier camera, the $150 iSight from Apple.</p>
<p>Both cameras attach to the top edge of your screen and deliver up to 30 frames of video a second, which is full motion to the human eye. Both include decent built-in mikes. And both also function as still cameras for snapshots. The Logitech has a higher resolution, 1.3 megapixels, while the Apple takes still pictures of under 1 megapixel.</p>
<p>One advantage of the Apple iSight, not surprisingly, is that it&#8217;s better integrated into the computer. No software need be installed; you just mount it atop the screen with an included clip or magnetic base, plug it into a FireWire port, and voil?†. In fact, it automatically launches Apple&#8217;s built-in videoconferencing program, iChat AV.</p>
<p>Like most Windows peripherals, the Logitech camera is a little trickier to hook up, but not by much. It does require a software installation. The camera plugs into any open USB port, though it needs a newer USB 2.0 connection for full frame rate.</p>
<p>Both cameras have a lens-blocking privacy mode, which allows you to avoid being seen during a video call or conference. Only your voice will be heard. But Logitech goes further &#8212; it includes an amusing software feature called Video Effects that permits you to disguise your appearance. You can add animated glasses, mustache, nose, hat and other features to your face. Or you can replace your image entirely with animated avatars of cartoon people and animals, including a dinosaur, a space alien, a cat, a dog or a unicorn. And while these visual effects aren&#8217;t exactly Hollywood quality, they do move with you as you speak, mimicking some of your visual expressions, like winking or raised eyebrows, and no special software or video service is needed at the other end of the conversation for your friends to see the special effects.</p>
<p>Once you have your camera/mike combination in place, you&#8217;re ready to roll. All you need do is pick your service, find some friends with a camera and mike, and you can start videoconferencing.</p>
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		<title>Off the Beaten Browser</title>
		<link>http://report.allthingsd.com/20060315/off-the-beaten-browser/</link>
		<comments>http://report.allthingsd.com/20060315/off-the-beaten-browser/#comments</comments>
		<pubDate>Wed, 15 Mar 2006 07:01:55 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[ActiveX]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Netscape]]></category>
		<category><![CDATA[Opera]]></category>
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		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20060401/off-the-beaten-browswer-when-it-comes-to-surfing-the-web-internet-explorer-may-be-the-road-most-traveled-but-its-not-the-best/</guid>
		<description><![CDATA[When the vast majority of the world&#8217;s PC users want to surf the Web, they fire up Microsoft&#8217;s Internet Explorer, the free browser that comes included with Windows, now in version 6.0. They may not even know its name, since it&#8217;s usually the only, or at least the preset default, choice for browsing on a [...]]]></description>
			<content:encoded><![CDATA[<p>When the vast majority of the world&#8217;s PC users want to surf the Web, they fire up Microsoft&#8217;s Internet Explorer, the free browser that comes included with Windows, now in version 6.0. They may not even know its name, since it&#8217;s usually the only, or at least the preset default, choice for browsing on a new Windows machine. That&#8217;s a shame, because IE, as it&#8217;s known in the Internet business, is probably the worst Web browser you can use. It&#8217;s antiquated and unsecure, popular mostly because many users don&#8217;t know there are alternatives.</p>
<p>In tacit acknowledgment of IE&#8217;s shortcomings, Microsoft is currently mounting a crash effort to update the browser with something called Internet Explorer 7.</p>
<p>But it&#8217;s not ready yet. In the meantime, there are a handful of alternative browsers you can use every day instead of IE, on both Windows PCs and Macs &#8212; all of them superior to the current version of IE.</p>
<p>One caveat: Some Web sites, especially in the financial industry, have been constructed using proprietary features unique to Internet Explorer. Other browsers mainly stick to industry-standard features, meaning they can&#8217;t reproduce every component of these IE-oriented sites. It&#8217;s as if NBC decided to produce programming that would work properly only on, say, Sony TV sets. So the bottom line is this: If you are constantly using one of these nonstandard sites, you should continue using Internet Explorer, or at least keep it around for backup.</p>
<p>The best-known alternative to IE is Firefox, made by nonprofit Mozilla. Firefox is issued in nearly identical versions for Windows, Macintosh and the techie-oriented Linux operating system. By contrast, IE runs only on Windows. (Microsoft once made a Mac version of IE, but has discontinued it.) Another excellent choice is Safari, the browser by Apple that comes on every Mac, but has no versions for Windows or Linux. Opera, which comes in Windows, Mac and Linux versions, is also a fine alternative. One more option worth considering is the Windows-only Netscape browser.</p>
<p>These four options share two major characteristics. First, they&#8217;re generally more secure than IE. Theoretically, any browser can be attacked and used as a conduit for malicious software that can hobble your computer. Firefox, for example, has been forced to close numerous potential security holes. But IE is the least secure, for several reasons: It was designed in an era when security was less of a concern. Its very ubiquity makes it the favorite target of online criminals. And it uses a Microsoft-only technology called ActiveX that helps Web sites work better, but also allows malicious software to control aspects of the computer. The browsers mentioned above don&#8217;t use ActiveX, which is one reason they&#8217;re more secure, but it also helps account for their difficulty in handling some IE-oriented Web sites.</p>
<p>The second thing these alternatives have in common is tabbed browsing &#8212; the most important advance in browsers in years. This feature lets you open multiple Web sites simultaneously in the same window. Only one page is visible at a time, but the others are live and open behind it. Each is marked by a tab, like those found on paper file folders. To switch from the page you&#8217;re viewing to another, you click on a tab. You can also close any page without affecting the others, and if you follow a link on a tabbed page, it usually opens within the same tab. The real power of tabbed browsing comes in when you collect bookmarks (what IE calls &#8220;Favorites&#8221;) into folders. You can then click just once to open all the bookmarks in a given folder, each under its own tab. For instance, I have roughly 20 technology bookmarks in a folder, and I like to open them all at once in Firefox or Safari, the two browsers I use the most.</p>
<p>Why would you want to use a tabbed browser? First, it saves time. Second, it allows you to easily scan and compare related Web sites. Third, you can open a link in a new tab while keeping the original page open so you can easily return to it. All in all, I can&#8217;t imagine going back to Internet Explorer after using a tabbed browser. IE does allow you to open multiple Web pages, but only one at a time and in separate windows, which clog up your desktop and the Windows taskbar. That&#8217;s why even Microsoft recognizes the superiority of tabbed browsing and is building it into IE 7. (Note: Microsoft&#8217;s MSN online service currently offers an add-on that can bolt a simple version of tabbed browsing onto the current version of IE.)</p>
<p>Another feature the alternatives share, but IE lacks, is a built-in search box that appears right in the toolbar of the browser. This lets you perform a search without using an add-on toolbar or navigating to the home page of the search service.</p>
<p>If all the alternative browsers feature tabbed browsing, built-in search boxes and better security than IE, what are their pluses and minuses? Here&#8217;s a quick rundown of the three frontrunners.</p>
<p>&#8211; <strong>Firefox</strong>. This most popular alternative to IE is &#8220;open source,&#8221; meaning it&#8217;s open to improvement by any programmer anywhere. Thus, thousands of add-on features are available by installing free small software modules called &#8220;extensions,&#8221; which let you do things like download all links on a page with a single click or automatically fill out online forms; there&#8217;s even one that lets you view a Web page in IE. Firefox also offers a two-click method for clearing your browsing history and other evidence of where you&#8217;ve been online. Finally, its built-in search can be customized to use any popular search engine. That said, Firefox does have some rough edges. Closing tabs with the mouse is awkward the way it&#8217;s set up, and the command for viewing your history is illogically placed on the &#8220;Go&#8221; menu.</p>
<p>&#8211; <strong>Safari</strong>. This Apple browser includes an excellent built-in reader for so-called &#8220;news feeds&#8221; &#8212; summaries of blogs and news sites. It has a &#8220;private browsing&#8221; mode, which leaves no trace of where you&#8217;ve been online, and offers parental controls. It also does a great job of e-mailing entire Web pages, and it can save pages as PDF files, viewable on any computer. But Safari works exclusively on Macs, and its search box works only with Google.</p>
<p>&#8211; <strong>Opera</strong>. This long-established browser is loaded with features, including an excellent zooming capability, and if you have lots of tabs open, Opera can display them on multiple lines so you can more easily read their titles. But while Opera likes to claim it&#8217;s &#8220;the Fastest Browser on Earth,&#8221; in my tests it hasn&#8217;t proved itself swifter than Firefox.</p>
<p>You could download any one of these browsers for free today and be on your way to a better Web experience. Or you could wait for IE 7, which is likely to appear in the fall. It promises tabbed browsing, a built-in search box and a bunch of security improvements-that is, everything its rivals already offer.</p>
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		<title>Surfin U.S.A.</title>
		<link>http://report.allthingsd.com/20051011/surfin-usa/</link>
		<comments>http://report.allthingsd.com/20051011/surfin-usa/#comments</comments>
		<pubDate>Tue, 11 Oct 2005 07:01:18 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[CDMA]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[EVDO]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Qualcomm]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Wi-Fi]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20051101/surfin-usa-america-get-ready-for-ev-do-the-new-standard-in-portable-internet-access-with-speeds-even-the-europeans-will-envy/</guid>
		<description><![CDATA[For years Americans who accessed the Internet via cell phone networks looked across the ocean to Europe with envy. The speed of American cell phone networks badly trailed those in Europe.
But not anymore. Gradually, and with relatively little fanfare, Verizon Wireless has deployed a nationwide cellular data network in the United States that blows away [...]]]></description>
			<content:encoded><![CDATA[<p>For years Americans who accessed the Internet via cell phone networks looked across the ocean to Europe with envy. The speed of American cell phone networks badly trailed those in Europe.</p>
<p>But not anymore. Gradually, and with relatively little fanfare, Verizon Wireless has deployed a nationwide cellular data network in the United States that blows away the fastest widely deployed networks in Europe, the so-called 3G networks that have been rolled out there to huge publicity. And Sprint is starting its own rollout of a similar speedy network based on the same technology Verizon uses.</p>
<p>That technology is called EV-DO, for Evolution-Data Only, or Evolution-Data Optimized. It is the first wireless technology deployed over a wide area that matches the speed of home broadband &#8212; at least the slower reaches of that wired service.</p>
<p>Unlike the most common form of wireless broadband, Wi-Fi, the new EV-DO service doesn&#8217;t rely on hot spots. It&#8217;s available all over a metro area, wherever there is cell phone service &#8212; even in a moving car.</p>
<p>Verizon has been rolling out the new service, city by city, over the past year or so, and it is now available in 61 major metropolitan areas and 65 airports across the country, according to the company. Because it&#8217;s based on a technology called CDMA, developed by the U.S. company Qualcomm and not widely used in Europe, EV-DO has given the U.S. an edge, even if only for a while.</p>
<p>You can get the service in two ways. First, you can buy a data-enabled smart phone, like the $600 Samsung SCH-i730, which can handle e-mail, instant messaging and Web access over EV-DO. Or you can buy a wireless EV-DO modem card for your laptop, like the $170 Kyocera KPC650, which allows all your Internet-oriented PC software to access the Web via EV-DO.</p>
<p>There are also different rates. Verizon has been charging $80 a month for an unlimited EV-DO data plan. But recently, it cut that price to $50 a month for people who already have a Verizon voice calling plan.</p>
<p>For those with mainstream phones that are mainly designed for voice calling but are EV-DO capable, Verizon offers a $15-a-month plan that mostly covers viewing short video clips on an EV-DO service called V Cast, but also offers unlimited, albeit much clumsier, Internet access.</p>
<p>How fast is EV-DO? Verizon is predicting average speeds of between 400 and 700 kilobits per second. That&#8217;s up to 10 times its previous fastest data speed, on an older network called 1X. In my tests, Verizon&#8217;s promise proved realistic, and I often topped 700 kbps.</p>
<p>To put those speeds in perspective, many wired DSL plans in American homes operate at speeds of 700 kbps or less, so EV-DO is in the same ballpark.</p>
<p>There are faster wired broadband connections available, from both DSL and cable modem providers. Many homes with cable modems have service that runs at 3 megabits a second, or four times faster than EV-DO. And some Wi-Fi hot spots may operate at faster speeds as well, though that depends a lot on how they are set up. But EV-DO is clearly a broadband service, at least by the American definition of the word &#8220;broadband.&#8221; (In Asia, they laugh at our definition. They think of broadband as being 20 to 50 megabits per second.)</p>
<p>So how does it compare with similar services in Europe? European cell phone companies offer better phones, better coverage, and better features and options, in general, than do their American counterparts. But strictly measured on data speed in widely employed networks, they&#8217;ve lost their edge. Their high-speed wireless 3G technology peaks at 384 kbps, which is less than the minimum speeds Verizon is promising. And such peaks in any system are rare outside the lab. (EV-DO peaks at 2.4 megabits a second.) Actual throughput with European 3G networks averages 250 to 300 kilobits a second.</p>
<p>In my tests of EV-DO with a laptop card, I averaged 585 kbps. And with the Samsung EV-DO phone, I was able to achieve EV-DO speeds of up to 534 kilobits per second.</p>
<p>The U.S. edge won&#8217;t last forever. New generations of the technology used in Europe, to be rolled out in the next few years, will top EV-DO. But there are faster successors in the EV-DO line of technology as well, so Verizon (and Sprint, America&#8217;s other big CDMA carrier) have their own future weapons. It&#8217;s a battle that should continue, as rival technologies steal the lead back and forth in their quest for dominance.</p>
<p>How does EV-DO compare with Wi-Fi? I love Wi-Fi to death and use it in my home and office, at airports and coffee shops. Even if you have an EV-DO modem in your laptop, I recommend having Wi-Fi as well, especially since it can be faster, and it is treated by Windows and the Mac operating system as a network. EV-DO isn&#8217;t quite as seamless on laptops: It gets treated like a really fast dial-up modem call, and the required software is a bit clunky.</p>
<p>But Wi-Fi is limited to places with hot spots or transmitters, at least until citywide deployments become a reality. And using it on the road often means exorbitant short-term fees to a variety of network operators, fees that could each top the $50 a month Verizon is charging its voice plan customers for unlimited use of EV-DO.</p>
<p>By contrast, with EV-DO, you pay one fee to one carrier and can use it anywhere in a city. In my tests, I was able to connect in restaurants, parking lots and even moving cars. And unlike Wi-Fi, with EV-DO, if you leave a coverage area, you don&#8217;t get cut off. Verizon merely slows down your connection to the pace of the 1X network.</p>
<p>EV-DO may even find a place in the home, replacing a wired DSL line. If all you use are laptops with EV-DO cards and your home is covered by EV-DO service, then you have all you need for broadband at home. And several companies are working on home wireless base stations that would work with an EV-DO laptop card.</p>
<p>The downsides of using EV-DO at home are that it&#8217;s much costlier than wired DSL or cable service, which typically runs $15 to $45 a month, and slower than any wired broadband but the slowest DSL plans. In fact, I believe one reason Verizon has priced it relatively high compared with wired broadband is to discourage home use, which might overload its network.</p>
<p>But for frequent travelers who rely heavily on EV-DO on the road, it may make better sense to just use it at home instead of buying wired broadband service as well, unless of course you have family members who do most of their surfing at home.</p>
<p>So, true, unbounded wireless broadband has arrived in the U.S., if you live in the right place and can afford it. Now you don&#8217;t have to take guff from Europeans anymore &#8212; at least about wireless networks.</p>
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		<title>Computer, Search Thyself</title>
		<link>http://report.allthingsd.com/20050615/computer-search-thyself/</link>
		<comments>http://report.allthingsd.com/20050615/computer-search-thyself/#comments</comments>
		<pubDate>Wed, 15 Jun 2005 07:01:45 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Copernic]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Longhorn]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[Spotlight]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[email]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20050701/computer-search-thyself-you-now-how-to-find-just-about-anything-on-the-internet-but-do-you-know-your-way-around-your-own-hard-drive/</guid>
		<description><![CDATA[The graphical user interface has been a success in the mass market since the Apple Macintosh debuted in 1984, and it has dominated computing since Microsoft Windows went mainstream around 1990.
Its visual display of files stored in a nested hierarchy of folders has worked pretty well &#8212; until recently.
In the past few years, computer hard [...]]]></description>
			<content:encoded><![CDATA[<p>The graphical user interface has been a success in the mass market since the Apple Macintosh debuted in 1984, and it has dominated computing since Microsoft Windows went mainstream around 1990.</p>
<p>Its visual display of files stored in a nested hierarchy of folders has worked pretty well &#8212; until recently.</p>
<p>In the past few years, computer hard disks have become huge, and average consumers have begun to accumulate thousands and thousands of files each year &#8212; far more than in the past. And that is making it much harder to find any particular bit of information buried in the old folder hierarchy.</p>
<p>Every time you plug a digital camera into a PC to transfer images, dozens or even hundreds of files can be added to your PC in one fell swoop. The same thing happens when you rip CDs or go on a photo downloading binge. Email is accumulating in staggering amounts, and just surfing the Web can add hundreds of files &#8212; silently cached copies of Web pages and images.</p>
<p>So the familiar file and folder system is buckling. Unless you&#8217;re the rare person who is meticulously organized, who creates a perfect system of orderly folders and recognizable file names, locating information on your own computer can be harder than finding it on the Web. There have always been search tools built into the Apple and Microsoft operating systems, but they were terrible &#8212; slow and inaccurate, covering only some kinds of data, not all. So you had to rely on separate search systems built into individual programs, such as email software.</p>
<p>But now a wave of new desktop search tools is becoming available, some built right into new operating systems and others available as add-ons. Big names are getting in the game &#8212; Apple, Microsoft, Google and Yahoo. I&#8217;ve been testing the leading candidates and previewing some future contenders. So here&#8217;s a rundown of the latest methods for finding all that lost or hidden information lurking on your hard disk.</p>
<p><strong>Spotlight</strong>: This is the new universal, speedy search system built into Apple&#8217;s latest operating system for the Macintosh, called Tiger. Because it is an integral part of the operating system, which handles all files, Spotlight knows about all the key kinds of information stored on the computer. It can rapidly find words or phrases deep inside emails, Microsoft Office files, address books and calendars, Adobe PDF files and more. It can even probe the &#8220;metadata&#8221; &#8212; descriptive information &#8212; attached to song and picture files.</p>
<p>Spotlight is always available on the Mac, no matter what program you are in. You just click on a blue magnifying-glass icon at the top right corner of the screen, and a search field appears. As you type each letter of your search term, Spotlight begins generating results in a list of files that drops down almost instantly, organized by type of file. If you click on &#8220;Show All,&#8221; the list expands into a larger window where you can see more results, organized in almost any way you choose &#8212; by date, by person mentioned, by name or location on the computer.</p>
<p>On my Mac, I typed &#8220;Hawaii&#8221; into Spotlight and instantly got hundreds of hits. Every email mentioning the state came up, as did Word documents, Excel spreadsheets, the address entries of contacts who live there, calendar entries for my vacation in Honolulu and pictures of my trip. Spotlight even showed thumbnails of those pictures and, with one click, presented a slide show of the images. It also found the theme song from the old Hawaii Five-O television show in my music collection.</p>
<p>Because Spotlight is part of the operating system, it avoids one of the big flaws of add-on search systems &#8212; the need to periodically &#8220;index&#8221; new files in batches, a process that spins the hard drive continuously, sometimes for hours. Spotlight needs to do this only once, when you first install Tiger.</p>
<p><strong>Longhorn</strong>: Microsoft plans to emulate Spotlight in the next version of Windows, code-named Longhorn. But it&#8217;s way behind Apple. Longhorn won&#8217;t reach consumers until the fall of 2006 at the earliest.</p>
<p>Based on previews of Longhorn I&#8217;ve seen, its planned built-in search system will also be fast and universal, and will avoid long indexing sessions. Microsoft also plans to allow more customization of searches, and many more instant previews of files, than Apple now provides. But these apparent advantages may evaporate.</p>
<p>By the time Longhorn arrives, Apple will likely have a second, even better, version of Spotlight.</p>
<p><strong>Google</strong>: Until Longhorn arrives, Windows users must rely on add-on search software, and the best known is Google Desktop Search. It does the annoying indexing, but only when your machine is idle. Plus, it&#8217;s fast and fairly comprehensive, including even the contents of cached Web sites.</p>
<p>But the familiar Google search results page, which works so well for the Web, is very limiting for a desktop search. And the software offers only a crude way to sort the results and no way to preview content.</p>
<p><strong>Yahoo</strong>: The big online service bought a desktop search engine from a company called X1 and re-branded it. This is a robust product, which indexes and searches many kinds of files and previews most of them in a built-in window. You can also take direct action on e-mails that turn up in your search &#8212; for instance, you can launch a reply right from within the search results.</p>
<p>The main problem with Yahoo&#8217;s offering, in addition to the fact that it isn&#8217;t buried deep in the operating system, is that it betrays its techie heritage. X1 was originally built for techies and hard-core search fanatics. Although Yahoo has cleaned it up a bit, the many choices and settings in the user interface may be daunting to mainstream users. Also, it has much more of the feel of a separate, heavy-duty program than the Apple or Google products.</p>
<p><strong>MSN</strong>: The desktop search add-on from MSN prefigures what Longhorn will do, and it&#8217;s very good. Like Yahoo, it offers previews of most files right in its search results screen. And like Apple&#8217;s Spotlight, it is fast and presents a clean, simple interface that begins generating results as you type your search terms.</p>
<p>The main downside to MSN&#8217;s search is that in order to get it, you have to download and install a &#8220;toolbar suite&#8221; that lives in the Internet Explorer Web browser and adds a bunch of functionality that&#8217;s unrelated to search, which you might neither want nor need. Also, by default, MSN&#8217;s search product searches only your e-mail (which must be run by Microsoft products) and the My Documents folder. You have to tinker with settings to get it to search your whole computer, something all its competitors do by default. The limited search horizon cuts down on MSN&#8217;s indexing time and makes it look faster than it really is, but it will likely cause you to get only partial search results.</p>
<p>There are some other good search products out there from smaller companies, notably one called Copernic, by Copernic Technologies, which has a loyal following of users. Whichever you choose, once you trust desktop search, you may never again find yourself creating a subfolder.</p>
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		<title>A Digital Crime Wave</title>
		<link>http://report.allthingsd.com/20050412/digital-crime-wave/</link>
		<comments>http://report.allthingsd.com/20050412/digital-crime-wave/#comments</comments>
		<pubDate>Tue, 12 Apr 2005 07:01:01 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Intermute]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[MailFrontier]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[SpamSubtract]]></category>
		<category><![CDATA[Symantec]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[XP]]></category>
		<category><![CDATA[ZoneAlarm]]></category>
		<category><![CDATA[antispyware]]></category>
		<category><![CDATA[antivirus]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[firewall]]></category>
		<category><![CDATA[hackers]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[spyware]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://report.allthingsd.com/20050501/a-digital-crime-wave-a-horde-of-viruses-spyware-and-spammers-is-threatening-your-pc-you-must-take-action-now/</guid>
		<description><![CDATA[The Windows computing platform is in a genuine crisis. Windows computers are being attacked, every day, by an international army of digital criminals who seek to spy on users, turn their own computers against them and deface, corrupt or destroy their data.
There have long been computer viruses, but until the past couple of years, they [...]]]></description>
			<content:encoded><![CDATA[<p>The Windows computing platform is in a genuine crisis. Windows computers are being attacked, every day, by an international army of digital criminals who seek to spy on users, turn their own computers against them and deface, corrupt or destroy their data.</p>
<p>There have long been computer viruses, but until the past couple of years, they were mainly a nuisance. Now they have grown into a serious problem &#8212; by one account there were 5,000 new Windows viruses discovered in the first six months of 2004. And the virus plague has been trumped by a new type of malicious software, spyware, which can track your activities, bombard you with unwanted ads, even steal your identity.</p>
<p>Spam has also grown exponentially, clogging e-mail boxes and carrying with it malicious software. For some people, e-mail has become a curse.</p>
<p>And that&#8217;s not all. Every minute of every day, hackers using automated software scan the Internet looking for computers vulnerable enough to invade and, in some cases, to surreptitiously take over. Without your knowledge, they can turn your computer into a &#8220;zombie&#8221; machine rigged to help them spread their nasty viruses, spam and spyware.</p>
<p>So for consumers and small businesses &#8212; everyone without a large IT department to manage security &#8212; the Windows computers they use have become huge burdens instead of helpful tools. If you do get a severe virus or spyware infestation, you may have to spend hundreds of dollars and many hours to wipe your hard disk clean and start fresh, quite possibly losing crucial data in the process.</p>
<p>And prevention is almost as painful as the disease, because the computer industry has so far come up with only half-baked and piecemeal solutions to these threats. You have to watch every move you make online and install a bunch of security programs, which require monitoring, constant updating and, often, annual fees.</p>
<p>Each of these security programs deals only with a narrow slice of the problem. Firewalls can keep out invaders, but they don&#8217;t stop viruses, spyware or spam. Antivirus programs don&#8217;t catch most spyware. Antispyware programs don&#8217;t stop viruses. And neither stops spam. For that, you need anti-spam software, which does nothing about viruses or spyware that invade your system through avenues other than spam.</p>
<p>You can buy &#8220;suites&#8221; that combine all these programs, but they are really just bundles of separate applications of widely varying quality stuffed into the same box.</p>
<p>It&#8217;s as if you needed a separate burglar alarm system, each with its own control panel, password and monthly fee, for every door and window in your home.</p>
<p>What users need is a simple, all-encompassing security service that would deal with all these threats with minimal user involvement. For now, though, you&#8217;ll have to do it yourself.</p>
<p>So here&#8217;s my quick guide to Windows security measures. Some of the products I recommend below are free, but others cost money. I like free stuff as much as the next guy, but I don&#8217;t believe security is an area where price should govern. You don&#8217;t want to entrust your computer&#8217;s security to some unknown software author, or even to a well-meaning individual or very small outfit that lacks the resources to keep up with the threats.</p>
<p>Download and install all the security fixes Microsoft issues for Windows. If you have Windows XP, set it to automatically fetch and install these patches (you can do this by clicking on the &#8220;Automatic Updates&#8221; or &#8220;Security Center&#8221; icons in the Windows control panel). You should also probably install the massive Service Pack 2 revision of Windows XP, which plugs many security holes. But back up your data first. A significant minority of users have reported big problems with SP2.</p>
<p>Stop using Microsoft&#8217;s Internet Explorer Web browser, which has become a four-lane highway for malicious invaders. I recommend instead Mozilla Firefox, which is free at www.mozilla.org [http://www.mozilla.org]. I use it all day, every day.</p>
<p>Windows comes with a firewall program, designed to keep out hackers. But in most versions of the operating system, it&#8217;s hard to turn on and configure. Even the improved firewall in the new SP2 revision of Windows XP is inferior to several third-party products. I recommend, and use, ZoneAlarm, a free firewall from Zone Labs, available at www.zonelabs.com [http://www.zonelabs.com]. There are some fancy paid versions of ZoneAlarm, which are also fine, but if you want the free one, you&#8217;ll have to look hard on the Web page.</p>
<p>Software to stop spyware is still in its infancy, so I suggest keeping two or three anti-spyware programs on hand. Each program will likely find spyware the others miss. But I recommend relying most on the one I use, Webroot&#8217;s Spy Sweeper, available at www.webroot.com [http://www.webroot.com]. It costs $30, including a year of updates, and runs all the time to block incoming spyware. To back up Spy Sweeper, go to www.download.com [http://www.download.com] and get two free programs: Ad-Aware, and Spybot Search and Destroy. Use these for manual scanning.</p>
<p>I recommend Norton AntiVirus from Symantec. It costs $50, including a year of updates. But it works well and has a good automatic updating system. I have been receiving many reports of problems with Symantec&#8217;s customer service, so I may have to change my recommendation down the road. But for now, I prefer Norton, and I use it myself.</p>
<p>No antispam program I have tested is wholly satisfying, but I suggest one of two. The first is MailFrontier Desktop, available for $30 at www.mailfrontier.com [http://www.mailfrontier.com]. The second is SpamSubtract, from Intermute, available for $20 at www.spamsubtract [http://www.spamsubtract]. com. They are very different, and each has its strengths and weaknesses. I oscillate between the two every six months or so.</p>
<p>Beyond installing, monitoring and updating all this software, you need to be careful online. Don&#8217;t open email attachments you don&#8217;t expect and that come from strangers. They may contain viruses or spyware. Don&#8217;t download software unless you really need it and are 100 percent certain of the author&#8217;s trustworthiness. It could be an infection in disguise. Never click on a link in an e-mail purporting to be from a financial institution, even if it&#8217;s your own bank and it looks official. It could be a scam to steal your identity.</p>
<p>And if you&#8217;re totally fed up with the security crisis but want to continue using your computer for common tasks, consider dumping Windows altogether and switching to Apple&#8217;s Macintosh, which uses its own operating system, called OS X. There has never been a successful virus reported on OS X, and there is little or no spyware for the Mac.</p>
<p>In my view, Macs have better hardware, a better operating system and better bundled software than Windows PCs. They are as good as, and often better than, Windows PCs at e-mail and Web surfing; at word processing and other productivity tasks; and at handling digital photos, videos and music. And most popular Windows file types open right up in Mac programs, without the need for any conversion or translation.</p>
<p>Stay safe out there.</p>
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