Music services

The iTunes Store is the digital equivalent of a music shop. You buy individual songs or albums and own them thereafter, with some restrictions on their use. But several other services, such as RealNetworks’ Rhapsody, Napster and Yahoo Music Unlimited, take a different approach. They charge a monthly fee that entitles you to stream or download an unlimited number of songs. In effect, you’re renting these songs, typically for $10 or $15 a month. Some music lovers prefer this system, since it makes it easier to experiment with new artists and genres, and cheaper to fill a portable player, even though the songs can’t be used on an iPod.

Now Microsoft has joined the battle against iTunes with Zune Marketplace, its own online music service that offers both subscription plans and iTunes-style individual song purchases. Music from the Zune Marketplace will work only on Microsoft’s new iPod competitor, the Zune player.

There is another notable online music service: eMusic. It’s a sort of hybrid. You get to download and own tracks, as with iTunes, but you’re charged a monthly fee instead of paying by the song. The upside of eMusic is that its music is in the plain, unprotected MP3 format, meaning it will play on any portable music player including the iPod, and on every music-playing software program on Windows and Macintosh computers. The downside: eMusic offers songs only from independent record labels. It has none of the catalogs of the majors and tends to be nichey, not mainstream.

Music players

Companies like Creative, Samsung and iRiver offer many models that match up well in price and features against the various versions of the iPod. At one time their hardware and software designs were much clumsier than Apple’s, but they have improved a lot. They still trail the iPod in overall elegance. But many have features Apple gadgets lack, such as built-in FM radio, microphones, longer battery life and even transmitters for beaming music through car radios.

These non-iPod players have suffered because they use a Microsoft-developed system called “PlaysForSure” that supposedly allows smooth, iPod-like synchronization between players and Windows PCs. Unfortunately, PlaysForSure often behaves more like “PlaysMaybe,” with sync problems being common.

SanDisk, a company best known for its flash-memory chips, has roared into a distant second behind Apple, with a series of handsome flash-based players under the Sansa brand. These devices, roughly comparable to iPod’s Nano and Shuffle models, mostly use the PlaysForSure system. But recently, SanDisk debuted the Sansa Rhapsody, which uses RealNetworks technology and is tied closely to Real’s Rhapsody subscription service.

Certainly, the biggest news for iPod haters is the introduction of Microsoft’s Zune music player, an iPod competitor with plenty of marketing muscle behind it. The Zune holds 30 gigabytes of music, the same as the smallest full-size iPod, and costs the same $250.

But the Zune abandons PlaysForSure in favor of an Apple-style, tightly controlled, integrated approach. It works exclusively with Zune software, and the only encrypted songs it will play are those bought at Microsoft’s Zune Marketplace.

As for design, the Zune is bigger and somewhat clunkier than the iPod. But it has three things the iPod lacks: a bigger screen, an FM radio and built-in wireless capability. The latter can be used to send songs to nearby Zune players, where they can be played three times before expiring.

1. If you have a Windows computer, you must obtain and install all of the following: a reputable antivirus program, a software firewall, a junk-mail filter and an antispyware program. Even if you own a Macintosh (Macs have been unaffected by most of these threats to date), you will still need to turn on your computer’s firewall and employ a junk-mail filter.

2. Upgrade to the latest versions of the leading Windows web browsers, Microsoft’s Internet Explorer 7 and Mozilla’s Firefox 2.0, both of which warn you when a web page you’re visiting appears to be phony. (The new Internet Explorer also has under-the-hood security improvements that close some of the holes plaguing older versions.) You might also consider add-on software, like McAfee’s SiteAdvisor or the new Norton Confidential, which warn about fraudulent sites and, in the case of Norton, also about malicious software on your PC. On a Mac, consider using Firefox 2.0 instead of Apple’s Safari, which, while very good and generally secure, lacks a fake-web-site detector.

3. Never respond to or click a link within any unsolicited email message from a financial institution — even your own — no matter how official it looks. Crooks have become skilled at mimicking logos and typefaces used by banks, brokers and payment services like PayPal. When you click on links within these fake emails, you’ll be taken to web pages that look like the companies’ official sites, even down to the address, but they’ll steal your log-in information. Be especially wary of email from a financial institution that asks for account information or says you must log in at a linked site to address a problem. You can phone the company to see if there really is an issue. Obviously, this caution doesn’t apply to some financial emails, such as confirmations of online stock trades you’ve just executed. But in general, you shouldn’t conduct financial transactions via email or links in email. Instead, go directly to the financial sites you use.

4. Similarly, never act on emails offering stock tips, miracle pills or the chance to earn money by storing millions from overseas in your bank account. Sounds obvious, but in the past these scams might have cost you a little money. Now they may be part of more-damaging identity-theft schemes. Treat such come-ons the way you’d treat a stranger in a bad neighborhood who made such promises.

5. Never, ever download software from a company or web site whose honesty or veracity you’re not sure of. If a site says you’ll need special software to use its features, don’t bite. Even if the software is well known and safe — like RealNetworks’ RealPlayer, Apple’s QuickTime or Adobe Flash — don’t get it from a link provided by a random web page. Instead, visit the Real, Apple or Adobe sites to download it manually.

6. Finally, never use security software offered to you via unsolicited email or a popup window, or that suddenly appears on your PC. Such programs are almost always scams and often install malicious spyware, adware and viruses rather than cleaning them up. In general, stick with leading security brands like Symantec, McAfee, Zone Labs and Webroot. Check the software in the reviews section of PC Magazine or the CNET web site. If it isn’t covered there, it’s probably untrustworthy.

And like the technologies themselves, digital jargon changes and expands all the time. Just when you thought you’d mastered stuff like RAM (computer memory) and GSM (the cellphone technology invented in Europe), new terms pop up like weeds on your lawn.

So here’s a quick and dirty glossary designed to make holiday shopping for the latest tech products feel less like taking the SATs.

Computers
Some of the newest terminology to know when you’re shopping for a computer, whether it be a Windows PC or an Apple Macintosh, involves the processor, the chip that’s the brain of the box. Until recently, most consumer computers had a single processor. Now it’s common to find them with so-called dual cores, which in effect means two processors packaged into one chip. Two cores won’t make your word processing or email go any faster, but they do potentially give you more horsepower for such heavy-duty tasks as gaming or video editing. I say “potentially,” because to make the most of a dual-core processor, you need software that sends some work to each core, and most programs are not yet designed to do that.

The labeling of these new processors is also confusing. Intel called its first consumer laptop dual-core chip the “Core Duo”; now there’s a second generation known as the “Core 2 Duo.” (In techland, apparently, the “2 Duo” moniker is assumed to be crystal clear.) And there are still some single-core Intel processors, dubbed “Core Solo.”

For laptops in general, one of the latest terms you’ll encounter is “ExpressCard,” which refers to the new version of that slot on the side of the machine into which you can pop a wireless receiver or some other add-on. For years these slots have adhered to a standard called “PC Card,” but the latest laptops are showing up with slots that follow the new ExpressCard standard. Worse yet for confused consumers, it comes in two flavors: a narrower one called ExpressCard/34, and a wider one called ExpressCard/54. And naturally, neither can accept cards designed for the older, PC Card standard.

Cellphones
One hardly knows where to begin when talking about cellphone jargon. But an obvious source of confusion is the baffling nomenclature being given to the various new high-speed cellphone networks that can transmit a wide assortment of material — music, video clips and web sites — to phones at speeds rivaling home broadband.

If you’re shopping for a phone at Verizon or Sprint, the high-speed capability is called “EVDO” or “EV-DO” (which stands for Evolution Data Only or Evolution Data Optimized). At Cingular, it’s known as “HSDPA” (for High-Speed Downlink Packet Access).

Since T-Mobile doesn’t have a network in this speed class, salespeople there will brag instead about “EDGE” (Enhanced Data Rates for Global Evolution), which, despite its aspirational name, is a much slower technology.

TV
Buying a television used to be simple. No more. There’s a whole new vocabulary for digital TV shopping. It’s too expansive to cover completely in this space, but here are a few select terms.

In addition to the familiar plasma and LCD (liquid crystal display) sets, which have an expensive digital panel at the front, there’s now a third type of screen, called a “microdisplay.” This is actually a rear-projection television, although much skinnier than the old behemoths. There are three main microdisplay types. Each uses a different sort of very small digital circuit in the rear of the set to generate the picture, which is then projected onto the large screen at the front. And naturally, each has its own jargony name. The first, called “DLP” (digital light processing), uses a special chip loaded with minuscule mirrors. The second, confusingly called “LCD,” uses a tiny LCD chip. The third, “LCoS” (liquid crystal on silicon), is sort of a hybrid of the other two, in that it uses both liquid crystals and mirrors.

And don’t forget the digital video recorder — the now almost mandatory add-on used to record and save programs on hard disks inside cable and satellite receivers or inside a stand-alone unit — which unfortunately goes by two names. Sometimes it’s called a “DVR” (digital video recorder) and sometimes a “PVR” (personal video recorder), but really, they’re the same thing. You might even hear the technology referred to as “TiVo,” which is actually the best-known brand of digital video recorder. Think of TiVo as the Kleenex of DVRs — its name is sometimes used as a generic term for the whole category.

Wireless
Wi-Fi wireless networks are now pretty familiar. Many people even know they come in two main speeds, designated by letters. The “b” variety, which was the first version to gain public acceptance, was succeeded by the “g” variety, which is faster and backwards-compatible with “b.”

Nice and simple, right? Not for long. Chaos has come to the Wi-Fi world in the form of a new standard,”n,” which is supposedly even faster than “g” and, more important, offers longer range. The problem is, the engineering committee that sets such standards has been taking forever to certify “n,” so companies have begun selling Wi-Fi gear that purports to use the “n” standard in some form but may not be compatible with it when it finally emerges. Last year there were “pre-n” products, which used some parts of the emerging standard; this year there are “draft-n” products, based on a draft of the proposed “n” standard. Stay tuned for the real thing.

But the most important Wi-Fi term of the moment is “MIMO,” short for multiple-input multiple-output. This is a technique that can greatly improve range and speed by capturing formerly stray parts of a wireless signal and merging them. It is expected to be a key component of the “n” standard, but is already in some “g” products, as well as in the “pre-n” and “draft-n” products.

Broadband
There are two main types of high-speed Internet service: DSL (digital subscriber line) is sold by phone companies, while cable modem service is sold by cable companies. Most people know these terms.

But now there’s a third type, called “fiber optic,” being sold in some parts of the country. This technology uses glass fibers, lit up by a laser and connected directly to your home. (Some other systems use fiber under the street, but not running right up to the house.) The best-known brand of fiber-to-the-home broadband service is Verizon’s “FiOS,” which can deliver TV channels as well as the Internet.

All broadband service providers boast about their speed, and they tend to do so in techie jargon. Slower broadband is measured in kilobits per second, abbreviated as “kbps.” Faster speeds are clocked as megabits per second, or “mbps.” (Note that these terms end in bit, not byte. The latter ending is normally used as a measure of storage capacity, not speed.) One megabit equals 1,000 kilobits. So a DSL line that tops out at 768 kilobits per second, for example, isn’t nearly as fast as one that registers three megabits per second.

Music
Almost everybody knows that MP3 (MPEG-1 Audio Layer 3) is the most common format for digital music files. But what is AAC? And how about WMA?

All of the above are compressed formats, meaning they take a song that would occupy lots of space on a disk and squeeze it down to a fraction of its original size while trying to preserve the sound. AAC (Advanced Audio Coding) is an industry-standard music-compression format favored by Apple, while WMA (Windows Media Audio) is a proprietary music-compression format that is owned and used by Microsoft. Which of the three you prefer depends on your taste.

Both AAC and WMA are available in two versions. One is an “open” version, which gets created when consumers convert their CDs into these digital formats, and imposes no restrictions on usage. The second is an encrypted, or copy-protected, version, which includes code that restricts how often and under what circumstances the song can be played or copied. Songs sold at Apple’s iTunes Music Store are in the encrypted version of AAC, while songs sold by music services that use Microsoft software are sold in the encrypted version of WMA, meaning there are limits to what you can do with these files.

And then this year everything changed. Apple Computer, the maker of the Mac, switched to the same Intel-made processors for which Windows was designed. The new Intel-powered Macs, which began shipping in January, still come with Apple’s own operating system, Mac OS X, which is more modern and more secure than Windows XP. But these Macs can now easily run Windows too, and they run it as fast as standard Windows-equipped PCs.

Why does this matter? It means that you can switch from Windows to the Mac and still use the one or two Windows programs you require that have no Mac equivalent.

Among the Mac models that can perform this feat are the iMac and Mac Mini desktop computers and the MacBook and MacBook Pro laptops. Apple’s most powerful model, the PowerMac tower, is likely to be converted to the Intel chips by the end of the year, after which it, too, will be Windows-capable.

There are two options for running Windows on the Mac. They take different approaches, but in my tests, both have proved to be fast, stable and widely compatible with Windows software. One, from Apple itself, is free. The second, from a small Virginia company called Parallels, costs $79. But each carries an additional cost: You have to supply and install your own copy of Windows, which can run $200 or $300, depending on which version you choose.

The Apple system, Boot Camp, uses a technique called Dual-Boot. It splits your Mac’s hard disk into two sections, or partitions — one for the Mac operating system and all its programs and files, and one for Windows XP and all its programs and files. You can start, or “boot up,” the Mac in either operating system, but you can’t run both simultaneously. To switch between a Mac program and a Windows program, you have to reboot the computer.

The Parallels system, called Parallels Desktop for Mac, uses a technique called Virtualization. It creates a virtual Windows computer inside a window within the Mac operating system. Parallels runs Windows a tad more slowly than Apple’s Boot Camp, but allows you to run both operating systems, and compatible software, simultaneously. You can switch rapidly between the two environments without rebooting. I’m writing this paragraph on a MacBook Pro laptop, but I’m not using any Mac software to do so. Instead, I’m using the Windows version of Microsoft Word, which runs inside Parallels Desktop.

For this paragraph, I’ve switched back to the Mac side of the computer and am using the Mac version of Word. And I copied the previous paragraph from the Windows side and pasted it into the Mac document. It was fast and flawless.

Each approach has its strengths as well as weaknesses.

Apple’s Boot Camp turns the Mac into a true, no-compromises Windows PC-just like a Dell or Hewlett-Packard computer. When you boot up the Mac in Windows, no trace of the Mac operating system is running; Windows has all the hardware and all the memory to itself. In my tests, Macs running Windows under Boot Camp were wicked fast and handled every single program I tried, including Microsoft Office for Windows, the Internet Explorer Web browser and various games. The downside is that pesky need to reboot when switching operating systems.

Parallels Desktop is much faster than the old software for running Windows on pre-Intel Macs, a Microsoft product called Virtual PC. That’s because Parallels makes use of special virtualization features built into the Intel chips. And it has the great advantage of running Windows applications at the same time you are running your Mac programs. But while quite fast, Parallels can’t match the speed of Windows running under Boot Camp, because it must share hardware and memory with the Mac operating system. Also, Parallels won’t work with certain high-end Windows games, and it can have trouble recognizing some USB drives and CDs. In my own tests, Parallels did handle everything I threw at it, but I introduced only simple games. Everything ran as fast as it would on an average Windows PC, though not as fast as the programs ran under Boot Camp.

Because Windows is much less secure than Mac OS X, when you run Windows on a Mac, you have to take the same precautions you would with a standard Windows PC. That means you need to install and run both antivirus and antispyware software that is generally not needed under the Mac OS.

Apple’s approach is more secure than Parallels’s in this regard — with Apple’s Boot Camp, Windows can’t see or access your Mac folders or files. That means any malicious software running in Windows can’t erase or damage your Mac files. Parallels, on the other hand, optionally allows you to share folders between the two operating systems; if you enable this feature, you could give a malicious Windows program an opening to damage or spy on the files on the Mac side.

Installing both programs is fairly easy, but it’s a multistep process. With Apple’s system, you first download and install Boot Camp. Then, using Boot Camp, you divide your hard disk into Mac and Windows partitions. Next you create a CD to be used later, under Windows, to install software “drivers” that Windows will need to control all aspects of the Mac’s hardware. Then you install Windows. Finally, you install the CD you created.

Note that Boot Camp requires a full retail version of Windows XP, called “SP2.” You can’t use any other version of Windows, and you can’t use an upgrade edition, which requires an earlier version of Windows to be present on the machine.

Parallels allows you to install any version of Windows, even a very old one. But if you use Windows XP, you will in most cases also need a full, retail version, not an upgrade package. You first must buy and install the Parallels program, which creates an empty “virtual machine.” Then you install your copy of Windows inside Parallels. Finally, to enable certain key features, you have to install a program called Parallels Tools, which is included.

This all sounds harder than it is. In each case, the whole process took me about an hour and required no technical skill.

And it’s worth the effort. Boot Camp and Parallels have turned the Intel-based Macintosh into the only computer that can run nearly every popular software program, whether it was written for Windows or the Mac. On the same computer you can edit photos in Apple’s iPhoto program and check your e-mail in Microsoft’s Outlook — simultaneously, if you choose Parallels. Now, that’s progress.

Starting in January, six months earlier than promised, Apple began switching the Mac to the very latest Intel processors-allowing higher speeds at lower temperatures compared with the previous IBM chips. Apple’s sleek, slim computers can run faster without bulking up for extra fans or heat-dispersion space.

That change, in turn, enabled Apple to stun the world in April when it announced a free utility that permits the Intel-based Macs to run Windows as a complement to the Mac operating system. With this new software, called Boot Camp, a Mac user can start up the computer either as a Mac or as a Windows machine. That means people who resisted switching to the Mac because they need to run one or two programs available only in Windows can now convert without hesitation.

America’s slimmest brand-name desktop, the dazzling white iMac, now runs faster with Intel chips yet retains its slender form. So does the thin, aluminum-clad 15-inch MacBook Pro laptop, a renamed version of the PowerBook. Like its Mac siblings, the tiny Mac Mini desktop now includes an Intel processor that incorporates two “cores,” the equivalent of two processors in one.

These Intel models are Macs through and through because they still run Apple’s Mac OS X operating system, Tiger — which is so far ahead of Windows that it already contains the key features Microsoft is promising for its much-delayed new version of Windows, Vista, due in January.

But now Macs can run Windows as well. Apple’s other models should be converted to Intel by late 2006. They include the 17-inch-screen version of the MacBook Pro laptop, the thinnest and lightest portable available; the entry-level MacBook laptop, formerly called the iBook; and the top-of-the-line PowerMac towers.

The new Mac lineup doesn’t include some categories of computers offered by the likes of Dell and HP. For instance, Apple lacks an ultralight laptop like the 2.5- to 3.5-pound Windows models from Sony and Toshiba. It doesn’t offer gaming-specific desktop towers or big laptops, like those from Alienware and Dell. And it doesn’t offer models with built-in TV tuners and TiVo-like digital video recorders, like those available from most PC makers.

Also, while Macs now use standard ports and connectors, which can accommodate most any printer or scanner, they omit a couple of common features found on many Windows machines. They’re not equipped with readers for camera memory cards, and the laptops don’t have built-in receivers for the new, high-speed cell phone data networks. You can add both of these features as external add-ons, at extra cost.

On the other hand, Macs running the OS X operating system aren’t susceptible to the many thousands of viruses and spyware programs that plague Windows computers; most Mac users don’t bother to run antivirus and antispyware software.

Then there’s price. Years ago Macs cost much more than Windows PCs. That’s no longer true. The iMac is priced comparably to identically equipped Windows machines, though no similar Windows desktop is as slim. Mac laptops can run a few hundred dollars more than Windows models, though comparable Windows laptops tend to be thicker and heavier, with lower-quality screens.

But Apple has no offerings cheaper than its $599 base Mac Mini, which lacks a keyboard, monitor and mouse. It doesn’t play in the market’s bargain-basement segment, where Dell, HP and others have stripped-down models that sell for under $400.

Here’s a quick guide to the fresh Mac models, and to their new ability to run Windows.

DESKTOPS

The iMac. This is Apple’s flagship product, its main consumer desktop and, in my view, the best available consumer desktop. At first glance, it looks like just a sexy, white, flat-panel monitor. But there’s a powerful computer packed behind the screen, which can also run Windows. The iMac also has a built-in video and still camera, plus a special operating mode called Front Row that allows you to play music, videos, DVDs and photo slide shows from across a room, using an included remote control. The iMac starts at $1,299, complete with a built-in flat-panel screen.

The Mac Mini. The smallest desktop computer I’ve ever tested, at 6.5 inches square and 2 inches high. Yet it’s a full-fledged Mac, complete with the latest Intel chips, that can also run Windows. Starting at $599, the Mini includes Front Row with remote control and is often bought for connecting to a TV as a media hub.

The Power Mac. This is a heavy-duty tower, favored by graphic artists, musical composers, video producers and scientists. It has yet to be upgraded to Intel processors, but currently can be ordered with as many as four IBM G5 cores. For most consumers, it’s overkill. It starts at $1,999, without a monitor.

LAPTOPS

The MacBook Pro. Apple’s top laptop, a renamed, reengineered version of its famous PowerBook that looks and works pretty much the same-only faster. Though currently available only with a 15-inch screen, for $1,999, a 17-inch model may roll out. It’s not clear if the 12-inch PowerBook, which remains on sale at $1,499, will also be replaced.

The main difference between MacBook Pros and PowerBooks? The former use the new Intel processors, have built-in video cameras, and feature Front Row and the remote control. Oh, and they can run Windows. The MacBook.This is the rumored name for a new entry-level Intel-based laptop that will soon replace the iBook. It should be much faster and also be able to run Windows. Meanwhile, the iBook remains on sale, starting at $999. It uses the older IBM G4 processor.

WINDOWS ON A MAC

The new Intel-based Macs can run Windows via Boot Camp, a free Apple utility that overcomes some subtle hardware differences between the Intel-based Macs and standard Windows computers.

After you run Boot Camp, you simply buy a copy of Windows XP (Apple won’t sell or support Windows) and install it as you would on any regular Windows computer. You must use a full, nonupgrade copy of Windows that includes the update Microsoft calls “SP2.” These versions of Windows cost $200 to $300.

Once Windows is installed on a Mac, each time you start up you can choose whether to run the Mac OS or Windows. Only one operating system can be used at a time, and each controls its own walled-off section of the Mac’s hard disk.

In my tests, an Intel iMac running Windows performed like a fast, normal Windows computer and ran every Windows program and hardware device I threw at it.

Apple isn’t abandoning its operating system or switching to Windows. It’s making it easy to run Windows on a Mac in hopes of tempting potential switchers who would use the Mac OS most of the time, but need to shift to Windows periodically to run programs that don’t have Mac equivalents.

Macs aren’t for everyone. But they are superior computers, and with the new Intel chips and Windows capability, they are more attractive than ever.

In tacit acknowledgment of IE’s shortcomings, Microsoft is currently mounting a crash effort to update the browser with something called Internet Explorer 7.

But it’s not ready yet. In the meantime, there are a handful of alternative browsers you can use every day instead of IE, on both Windows PCs and Macs — all of them superior to the current version of IE.

One caveat: Some Web sites, especially in the financial industry, have been constructed using proprietary features unique to Internet Explorer. Other browsers mainly stick to industry-standard features, meaning they can’t reproduce every component of these IE-oriented sites. It’s as if NBC decided to produce programming that would work properly only on, say, Sony TV sets. So the bottom line is this: If you are constantly using one of these nonstandard sites, you should continue using Internet Explorer, or at least keep it around for backup.

The best-known alternative to IE is Firefox, made by nonprofit Mozilla. Firefox is issued in nearly identical versions for Windows, Macintosh and the techie-oriented Linux operating system. By contrast, IE runs only on Windows. (Microsoft once made a Mac version of IE, but has discontinued it.) Another excellent choice is Safari, the browser by Apple that comes on every Mac, but has no versions for Windows or Linux. Opera, which comes in Windows, Mac and Linux versions, is also a fine alternative. One more option worth considering is the Windows-only Netscape browser.

These four options share two major characteristics. First, they’re generally more secure than IE. Theoretically, any browser can be attacked and used as a conduit for malicious software that can hobble your computer. Firefox, for example, has been forced to close numerous potential security holes. But IE is the least secure, for several reasons: It was designed in an era when security was less of a concern. Its very ubiquity makes it the favorite target of online criminals. And it uses a Microsoft-only technology called ActiveX that helps Web sites work better, but also allows malicious software to control aspects of the computer. The browsers mentioned above don’t use ActiveX, which is one reason they’re more secure, but it also helps account for their difficulty in handling some IE-oriented Web sites.

The second thing these alternatives have in common is tabbed browsing — the most important advance in browsers in years. This feature lets you open multiple Web sites simultaneously in the same window. Only one page is visible at a time, but the others are live and open behind it. Each is marked by a tab, like those found on paper file folders. To switch from the page you’re viewing to another, you click on a tab. You can also close any page without affecting the others, and if you follow a link on a tabbed page, it usually opens within the same tab. The real power of tabbed browsing comes in when you collect bookmarks (what IE calls “Favorites”) into folders. You can then click just once to open all the bookmarks in a given folder, each under its own tab. For instance, I have roughly 20 technology bookmarks in a folder, and I like to open them all at once in Firefox or Safari, the two browsers I use the most.

Why would you want to use a tabbed browser? First, it saves time. Second, it allows you to easily scan and compare related Web sites. Third, you can open a link in a new tab while keeping the original page open so you can easily return to it. All in all, I can’t imagine going back to Internet Explorer after using a tabbed browser. IE does allow you to open multiple Web pages, but only one at a time and in separate windows, which clog up your desktop and the Windows taskbar. That’s why even Microsoft recognizes the superiority of tabbed browsing and is building it into IE 7. (Note: Microsoft’s MSN online service currently offers an add-on that can bolt a simple version of tabbed browsing onto the current version of IE.)

Another feature the alternatives share, but IE lacks, is a built-in search box that appears right in the toolbar of the browser. This lets you perform a search without using an add-on toolbar or navigating to the home page of the search service.

If all the alternative browsers feature tabbed browsing, built-in search boxes and better security than IE, what are their pluses and minuses? Here’s a quick rundown of the three frontrunners.

– Firefox. This most popular alternative to IE is “open source,” meaning it’s open to improvement by any programmer anywhere. Thus, thousands of add-on features are available by installing free small software modules called “extensions,” which let you do things like download all links on a page with a single click or automatically fill out online forms; there’s even one that lets you view a Web page in IE. Firefox also offers a two-click method for clearing your browsing history and other evidence of where you’ve been online. Finally, its built-in search can be customized to use any popular search engine. That said, Firefox does have some rough edges. Closing tabs with the mouse is awkward the way it’s set up, and the command for viewing your history is illogically placed on the “Go” menu.

– Safari. This Apple browser includes an excellent built-in reader for so-called “news feeds” — summaries of blogs and news sites. It has a “private browsing” mode, which leaves no trace of where you’ve been online, and offers parental controls. It also does a great job of e-mailing entire Web pages, and it can save pages as PDF files, viewable on any computer. But Safari works exclusively on Macs, and its search box works only with Google.

– Opera. This long-established browser is loaded with features, including an excellent zooming capability, and if you have lots of tabs open, Opera can display them on multiple lines so you can more easily read their titles. But while Opera likes to claim it’s “the Fastest Browser on Earth,” in my tests it hasn’t proved itself swifter than Firefox.

You could download any one of these browsers for free today and be on your way to a better Web experience. Or you could wait for IE 7, which is likely to appear in the fall. It promises tabbed browsing, a built-in search box and a bunch of security improvements-that is, everything its rivals already offer.

The daunting security problems that have plagued Windows have also prompted many of its users to take a serious look at the Mac. This trend has been further reinforced by the “iPod halo effect,” in which Windows users who own and love Apple’s iPod music players are willing to consider the company’s other products. As a result, Mac sales, while still relatively small, have been growing much faster than overall personal computer sales.

Are you among the PC majority considering a switch to the Mac? Then you probably have some important questions.

How do Macs compare in quality with Windows PCs?

I believe that, at the moment, Apple makes the best computers, and the best operating system, for mainstream consumers doing typical tasks — e-mail, Web surfing, office — productivity functions such as word processing and presentations, photo organizing and editing, playing and collecting music, and editing home video.

Of all the major computer makers, Apple is the most focused on consumers and small businesses. Most make the bulk of their money, and take most of their cues, from the information-technology departments of large corporations.

Apple’s iMac G5 consumer desktop is, in my opinion, the single best home computer on the market. Its PowerBook laptops are among the top portables.

Do Macs run Windows and Windows software?

No: Out of the box, Macintosh computers run only Apple’s own operating system, called OS X, and software written by Apple and other companies that is designed to run on OS X.

You can rig a Mac to run Windows and Windows programs by installing a special, $250 Microsoft program called Virtual PC, which creates a virtual Windows computer inside the Mac. But I don’t recommend this for frequent use, because the faux Windows computer it creates is relatively slow and is susceptible to the same viruses and spyware as a real Windows machine.

How does Mac software compare with Windows?

The Mac’s OS X operating system, the latest version of which is called Tiger, is far better than Microsoft’s aging Windows XP and already boasts many of the key features Microsoft plans to include in its 2006 version of Windows, called Vista. And the Mac comes with an excellent suite of free software that’s generally superior to comparable Windows programs that cost extra.

Out of the box, the Mac has better photo, music, video and DVD — creation software than any Windows computer I’ve seen. It has a better free email program and Web browser than Windows does, a better free word processor and much better search capabilities.

About the only software a typical consumer would have to buy for a new Mac is the Mac edition of Microsoft Office. It includes versions of Word, Excel and PowerPoint that are very similar to their Windows counterparts, and a program called Entourage that is different from Microsoft Outlook but performs the same functions.

Are Macs more secure than Windows PCs?

Yes. Since the OS X operating system came out in 2001, there has never been a report of a successful virus for it — that is, a virus that has infected numerous computers, and spread from computer to computer, outside of a lab. And there is little or no known spyware for the Mac. By contrast, there are tens of thousands of viruses for Windows and untold numbers of spyware programs. Just as regular Windows programs can’t run natively on a Mac, none of these malicious Windows-specific programs can run on a Mac either.

The Mac isn’t invulnerable, but it has better built-in security than Windows, and such a small market share that virus and spyware writers haven’t targeted it yet. As a result, most Mac users have been able to dispense with running the morass of security software that Windows users must employ.

Are Mac files compatible with Windows files?

Yes. Unlike older models, the current Macs have been specifically designed for compatibility with Windows PCs. The Mac OS and software can handle, without translation or conversion, all of the common types of files you use on a Windows PC. You can copy to a Mac all your pictures, MP3 music files, text files and Adobe PDF files, and they will open right up in Mac programs. There are also free Mac versions of the Real Player and Windows Media Player, and of Adobe Reader.

Microsoft Word files also can be opened, edited and created in Apple’s free, built-in text editor. And if you buy Microsoft Office for the Mac, all Office files, including Word files, Excel files and PowerPoint files, can be opened, edited and created on the Mac. Office files created on the Mac can be opened and edited in Windows Office, and vice versa.

Some specialized files created by particular programs, like database files or financial files, won’t be usable. For instance, the Mac version of Quicken is quite different from the Windows version and uses a different file format.

For occasional use of these programs, you can install Virtual PC.

In addition, nearly all keyboards, mice, monitors and printers made for Windows computers can be used with a Mac, if they connect via the industry-standard USB or FireWire ports. Macs can also share networks with Windows PCs and even look into the hard disks of Windows computers, and vice versa.

Is there anyone who shouldn’t consider a Mac?

Yes. Serious game players should stick with Windows PCs, which are much better game platforms and can run many more game titles. People who use specialized software or custom corporate software for which there isn’t a Mac equivalent should stick with Windows. While the Mac has rich offerings in mainstream software categories, it has only a fraction of the niche software and specialized business software that Windows does.

Also, you should stick with Windows if your home computer choices are dictated by your company’s IT department and the IT department is ignorant of or hostile to the Mac, as so many are. Although modern Macs are designed to access corporate Windows networks, and many do, if your IT department won’t help you with the transition, it’s not worth the headache to switch to the Mac.

Ten years ago, when Apple was stagnant and its products troubled, I recommended that consumers shun the Mac. If Apple’s quality and innovation slip, I might revert to that position. But for now, the Mac is the best computer, with the best operating system and the fewest security problems, for average consumers.

There are three main reasons for the success of iTunes. First, it is tightly tied to the iPod, Apple’s wildly popular portable music player. The only legal downloads of major record label songs that the iPod can play are those sold by iTunes. Second, it is well-designed, works identically on the Macintosh and Windows PCs, and is easy to use. Third, its restrictions on the use of downloads are comparatively liberal: You can copy each purchased song to up to five computers and to an unlimited number of iPods and burned CDs.

For these reasons, nobody else has been able to gain any traction in the legal market by copying Apple’s model, and that includes companies as formidable as Microsoft, Sony and Wal-Mart.

So Apple’s music competitors are trying something else: a whole different model for distributing music legally. Led by the reincarnated (legal) version of Napster, by RealNetwork’s Rhapsody service and by Yahoo’s new music service, these companies are hoping to win by renting music to consumers rather than selling it to them.

In the download model championed by Apple, the music service functions like a physical record store. You choose a track, pay 99 cents, and you own it. As long as you abide by the restrictions, which are designed to thwart mass copying by pirates, the song will play anywhere you want to hear it forever, with no further payments required.

However, those 99-cent downloads can mount up fast. If you tried to fill up even the lowest-capacity full-size iPod-which holds 5,000 songs-with tracks purchased from iTunes, it would cost you nearly $5,000. (Granted, most people start with music they already own when loading a new iPod.)

By contrast, the rental services work on a subscription model. You pay, in most cases, $180 a year, or $15 a month, for the right to download as many songs as you want for use on computers and portable players. And the newest rental contender, Yahoo, has slashed those fees to $60 a year, the equivalent of just $5 a month. That means you could fill up a 5,000-song portable player for just $60 a year.

This rental model has attracted a solid audience, but it is nowhere near as popular as iTunes — not even close. That may be because the rental model is far more complicated and restrictive than iTunes, and has several big downsides.

The biggest problem with renting is that if you stop paying your subscription, even for one month, all the songs you’ve ever downloaded — going back years — will become inert and unplayable. Rental song files are rigged with computer code that requires a monthly digital confirmation the renter is continuing to pay. Without that, the song files die.

An iTunes user could pay $500 to acquire 500 individual songs (buying whole albums is somewhat cheaper) over two years, and those songs are always hers and will always play. By contrast, a Yahoo user might download 500 rental songs over two years for just $120 in subscription fees, but the songs will become unplayable unless she pays hundreds or thousands more in subscription fees over many years, even if the fees rise.

Also, the rules for rental songs are more restrictive than for owned downloads such as Apple offers. At Yahoo, for example, you can store each song on only three computers, versus Apple’s five. And you can install each song on only two portable devices, versus an unlimited number at Apple.

Oh, and you can’t burn rental songs to a CD. To get a nonexpiring, CD-burnable, iTunes-type song from a rental service, you have to pony up 79 cents a track over and above your monthly or annual subscription fee.

Furthermore, rental services are far more complicated than iTunes to operate. At the Apple service, every song is a 99-cent download you can own, but at rental services, there are different kinds of songs. Some can be both rented and purchased (for that extra 79 cents each); others can be either rented or bought outright, but not both. Some songs can only be “streamed” — that is, they can be played directly from the Internet, but not downloaded, even on a rental basis. And some can be rented, but not streamed. You get the picture.

Not only do the rental services feature different kinds of songs, but they feature different kinds of customers, with different privileges depending on how much they pay per month or per year. Some rental plans allow you only to stream songs. Others let you download, but only to store the songs on computers, not portable players. The costliest plans — $15 a month at most services, $5 at Yahoo — allow you to stream, download and store the music on both computers and portable players.

Another huge downside of the rental services is that the songs they rent — and even the ones they sell outright for the extra 79 cents — cannot be played on the world’s best and most popular portable player: Apple’s iPod. That’s because the rental-service songs are encoded in a format owned by Microsoft, Apple’s rival, and Microsoft software is required to play them on a portable player. Apple won’t build the necessary Microsoft compatibility into the iPod.

So rental users are stuck with inferior portable players that don’t sell well and thus don’t attract the huge number of accessories available for the iPod. Apple estimates the iPod has about a 75 percent share of the total U.S. portable player market, with the next-highest brand at just 5 percent. There are over 500 accessories sold for the iPod, such as customized car mounts and leather cases, and just a few for other players.

Given all that, why would anyone use a rental service? Well, the rental model is better for people interested in sampling a wide range of music without a large out-of-pocket expense. That might make it attractive to curious but cash-poor students, for example. The rental services also have many more “community” features than iTunes does, features that allow friends and families to share music recommendations, see what others are listening to and discuss music. So they may be better for people who view music as a social activity.

But for most people, it’s no contest: Right now iTunes and the iPod are the better choice in digital music.

Its visual display of files stored in a nested hierarchy of folders has worked pretty well — until recently.

In the past few years, computer hard disks have become huge, and average consumers have begun to accumulate thousands and thousands of files each year — far more than in the past. And that is making it much harder to find any particular bit of information buried in the old folder hierarchy.

Every time you plug a digital camera into a PC to transfer images, dozens or even hundreds of files can be added to your PC in one fell swoop. The same thing happens when you rip CDs or go on a photo downloading binge. Email is accumulating in staggering amounts, and just surfing the Web can add hundreds of files — silently cached copies of Web pages and images.

So the familiar file and folder system is buckling. Unless you’re the rare person who is meticulously organized, who creates a perfect system of orderly folders and recognizable file names, locating information on your own computer can be harder than finding it on the Web. There have always been search tools built into the Apple and Microsoft operating systems, but they were terrible — slow and inaccurate, covering only some kinds of data, not all. So you had to rely on separate search systems built into individual programs, such as email software.

But now a wave of new desktop search tools is becoming available, some built right into new operating systems and others available as add-ons. Big names are getting in the game — Apple, Microsoft, Google and Yahoo. I’ve been testing the leading candidates and previewing some future contenders. So here’s a rundown of the latest methods for finding all that lost or hidden information lurking on your hard disk.

Spotlight: This is the new universal, speedy search system built into Apple’s latest operating system for the Macintosh, called Tiger. Because it is an integral part of the operating system, which handles all files, Spotlight knows about all the key kinds of information stored on the computer. It can rapidly find words or phrases deep inside emails, Microsoft Office files, address books and calendars, Adobe PDF files and more. It can even probe the “metadata” — descriptive information — attached to song and picture files.

Spotlight is always available on the Mac, no matter what program you are in. You just click on a blue magnifying-glass icon at the top right corner of the screen, and a search field appears. As you type each letter of your search term, Spotlight begins generating results in a list of files that drops down almost instantly, organized by type of file. If you click on “Show All,” the list expands into a larger window where you can see more results, organized in almost any way you choose — by date, by person mentioned, by name or location on the computer.

On my Mac, I typed “Hawaii” into Spotlight and instantly got hundreds of hits. Every email mentioning the state came up, as did Word documents, Excel spreadsheets, the address entries of contacts who live there, calendar entries for my vacation in Honolulu and pictures of my trip. Spotlight even showed thumbnails of those pictures and, with one click, presented a slide show of the images. It also found the theme song from the old Hawaii Five-O television show in my music collection.

Because Spotlight is part of the operating system, it avoids one of the big flaws of add-on search systems — the need to periodically “index” new files in batches, a process that spins the hard drive continuously, sometimes for hours. Spotlight needs to do this only once, when you first install Tiger.

Longhorn: Microsoft plans to emulate Spotlight in the next version of Windows, code-named Longhorn. But it’s way behind Apple. Longhorn won’t reach consumers until the fall of 2006 at the earliest.

Based on previews of Longhorn I’ve seen, its planned built-in search system will also be fast and universal, and will avoid long indexing sessions. Microsoft also plans to allow more customization of searches, and many more instant previews of files, than Apple now provides. But these apparent advantages may evaporate.

By the time Longhorn arrives, Apple will likely have a second, even better, version of Spotlight.

Google: Until Longhorn arrives, Windows users must rely on add-on search software, and the best known is Google Desktop Search. It does the annoying indexing, but only when your machine is idle. Plus, it’s fast and fairly comprehensive, including even the contents of cached Web sites.

But the familiar Google search results page, which works so well for the Web, is very limiting for a desktop search. And the software offers only a crude way to sort the results and no way to preview content.

Yahoo: The big online service bought a desktop search engine from a company called X1 and re-branded it. This is a robust product, which indexes and searches many kinds of files and previews most of them in a built-in window. You can also take direct action on e-mails that turn up in your search — for instance, you can launch a reply right from within the search results.

The main problem with Yahoo’s offering, in addition to the fact that it isn’t buried deep in the operating system, is that it betrays its techie heritage. X1 was originally built for techies and hard-core search fanatics. Although Yahoo has cleaned it up a bit, the many choices and settings in the user interface may be daunting to mainstream users. Also, it has much more of the feel of a separate, heavy-duty program than the Apple or Google products.

MSN: The desktop search add-on from MSN prefigures what Longhorn will do, and it’s very good. Like Yahoo, it offers previews of most files right in its search results screen. And like Apple’s Spotlight, it is fast and presents a clean, simple interface that begins generating results as you type your search terms.

The main downside to MSN’s search is that in order to get it, you have to download and install a “toolbar suite” that lives in the Internet Explorer Web browser and adds a bunch of functionality that’s unrelated to search, which you might neither want nor need. Also, by default, MSN’s search product searches only your e-mail (which must be run by Microsoft products) and the My Documents folder. You have to tinker with settings to get it to search your whole computer, something all its competitors do by default. The limited search horizon cuts down on MSN’s indexing time and makes it look faster than it really is, but it will likely cause you to get only partial search results.

There are some other good search products out there from smaller companies, notably one called Copernic, by Copernic Technologies, which has a loyal following of users. Whichever you choose, once you trust desktop search, you may never again find yourself creating a subfolder.

There have long been computer viruses, but until the past couple of years, they were mainly a nuisance. Now they have grown into a serious problem — by one account there were 5,000 new Windows viruses discovered in the first six months of 2004. And the virus plague has been trumped by a new type of malicious software, spyware, which can track your activities, bombard you with unwanted ads, even steal your identity.

Spam has also grown exponentially, clogging e-mail boxes and carrying with it malicious software. For some people, e-mail has become a curse.

And that’s not all. Every minute of every day, hackers using automated software scan the Internet looking for computers vulnerable enough to invade and, in some cases, to surreptitiously take over. Without your knowledge, they can turn your computer into a “zombie” machine rigged to help them spread their nasty viruses, spam and spyware.

So for consumers and small businesses — everyone without a large IT department to manage security — the Windows computers they use have become huge burdens instead of helpful tools. If you do get a severe virus or spyware infestation, you may have to spend hundreds of dollars and many hours to wipe your hard disk clean and start fresh, quite possibly losing crucial data in the process.

And prevention is almost as painful as the disease, because the computer industry has so far come up with only half-baked and piecemeal solutions to these threats. You have to watch every move you make online and install a bunch of security programs, which require monitoring, constant updating and, often, annual fees.

Each of these security programs deals only with a narrow slice of the problem. Firewalls can keep out invaders, but they don’t stop viruses, spyware or spam. Antivirus programs don’t catch most spyware. Antispyware programs don’t stop viruses. And neither stops spam. For that, you need anti-spam software, which does nothing about viruses or spyware that invade your system through avenues other than spam.

You can buy “suites” that combine all these programs, but they are really just bundles of separate applications of widely varying quality stuffed into the same box.

It’s as if you needed a separate burglar alarm system, each with its own control panel, password and monthly fee, for every door and window in your home.

What users need is a simple, all-encompassing security service that would deal with all these threats with minimal user involvement. For now, though, you’ll have to do it yourself.

So here’s my quick guide to Windows security measures. Some of the products I recommend below are free, but others cost money. I like free stuff as much as the next guy, but I don’t believe security is an area where price should govern. You don’t want to entrust your computer’s security to some unknown software author, or even to a well-meaning individual or very small outfit that lacks the resources to keep up with the threats.

Download and install all the security fixes Microsoft issues for Windows. If you have Windows XP, set it to automatically fetch and install these patches (you can do this by clicking on the “Automatic Updates” or “Security Center” icons in the Windows control panel). You should also probably install the massive Service Pack 2 revision of Windows XP, which plugs many security holes. But back up your data first. A significant minority of users have reported big problems with SP2.

Stop using Microsoft’s Internet Explorer Web browser, which has become a four-lane highway for malicious invaders. I recommend instead Mozilla Firefox, which is free at www.mozilla.org [http://www.mozilla.org]. I use it all day, every day.

Windows comes with a firewall program, designed to keep out hackers. But in most versions of the operating system, it’s hard to turn on and configure. Even the improved firewall in the new SP2 revision of Windows XP is inferior to several third-party products. I recommend, and use, ZoneAlarm, a free firewall from Zone Labs, available at www.zonelabs.com [http://www.zonelabs.com]. There are some fancy paid versions of ZoneAlarm, which are also fine, but if you want the free one, you’ll have to look hard on the Web page.

Software to stop spyware is still in its infancy, so I suggest keeping two or three anti-spyware programs on hand. Each program will likely find spyware the others miss. But I recommend relying most on the one I use, Webroot’s Spy Sweeper, available at www.webroot.com [http://www.webroot.com]. It costs $30, including a year of updates, and runs all the time to block incoming spyware. To back up Spy Sweeper, go to www.download.com [http://www.download.com] and get two free programs: Ad-Aware, and Spybot Search and Destroy. Use these for manual scanning.

I recommend Norton AntiVirus from Symantec. It costs $50, including a year of updates. But it works well and has a good automatic updating system. I have been receiving many reports of problems with Symantec’s customer service, so I may have to change my recommendation down the road. But for now, I prefer Norton, and I use it myself.

No antispam program I have tested is wholly satisfying, but I suggest one of two. The first is MailFrontier Desktop, available for $30 at www.mailfrontier.com [http://www.mailfrontier.com]. The second is SpamSubtract, from Intermute, available for $20 at www.spamsubtract [http://www.spamsubtract]. com. They are very different, and each has its strengths and weaknesses. I oscillate between the two every six months or so.

Beyond installing, monitoring and updating all this software, you need to be careful online. Don’t open email attachments you don’t expect and that come from strangers. They may contain viruses or spyware. Don’t download software unless you really need it and are 100 percent certain of the author’s trustworthiness. It could be an infection in disguise. Never click on a link in an e-mail purporting to be from a financial institution, even if it’s your own bank and it looks official. It could be a scam to steal your identity.

And if you’re totally fed up with the security crisis but want to continue using your computer for common tasks, consider dumping Windows altogether and switching to Apple’s Macintosh, which uses its own operating system, called OS X. There has never been a successful virus reported on OS X, and there is little or no spyware for the Mac.

In my view, Macs have better hardware, a better operating system and better bundled software than Windows PCs. They are as good as, and often better than, Windows PCs at e-mail and Web surfing; at word processing and other productivity tasks; and at handling digital photos, videos and music. And most popular Windows file types open right up in Mac programs, without the need for any conversion or translation.

Stay safe out there.