In 1992 the Internet wasn’t available to the general public. There were no iPods or any other portable digital music players. Cellphones were big, bulky and analog, mainly used in cars in the U.S. The first consumer digital cameras had just arrived: crude models that cost $800, worked only in black and white, and held just 32 images.

Microsoft was offering the clumsy Windows 3.1, which seemed to crash if you sneezed, and many people were still using the geeky and limited DOS operating system on their “IBM-compatible” PCs. Apple’s technology was way ahead of Windows, but the company would soon enter a period of management mediocrity and product paralysis. And there were scores of PC makers in the U.S., most of them now defunct. The hottest one was Compaq, today a mere brand name for Hewlett-Packard. Dell was still an upstart.

Personal computers were typically sold without modems, networking ports or stereo sound. They had awful, limited color video, far short of what a cheap TV could produce. Too often their designers assumed PC buyers were techies or hobbyists, willing and able to perform complicated hardware and software upgrades and tweaks.

Then and now my main criteria for judging digital consumer products have been simplicity, ease of use and reliability — a sort of index for the burden on the user. And in 1992 most products failed miserably on that scale. They required far too much attention, knowledge and effort by users when theoretically they were supposed to do just the opposite — namely, to make their lives easier.

By around 2001, when the current major operating systems, Windows XP and Apple’s Mac OS X, made their debuts, personal technology had vastly improved. Many of the rough edges had been sanded off. The Mac had long been “plug and play,” and Windows was much closer to that goal. Both systems were fairly stable. The iPod arrived that year, and digital cameras and cell phones — by then well established and growing sleeker by the year — began a rapid evolution that added features and cut prices.

And by then the World Wide Web had changed everything. It had vastly enriched the experience of computing, adding information, entertainment, communication and commerce on a grand scale. Sure, too few people in America had real broadband or wireless networking by 2001, but the balance was getting better. The burden of use for personal computers and related gadgets was trending lower.

Enter the security crisis, which all but destroyed that welcome momentum. There had been viruses for many years, of course, including some big attacks in the 1990s. But over the past five years, the security problem has morphed into a major hassle for people who own and use Windows computers. Viruses and other malicious software programs are still with us, but now they’ve been joined by new categories of pernicious technologies, especially spyware, adware, and fake email and Web sites designed to steal your privacy, your money and even your identity. Spam has gone from a nuisance to a plague.

And the Internet, for all its numerous benefits, has become an engine for this digital onslaught. In the physical world, it isn’t hard to stay out of bad neighborhoods and avoid the company of crooks. But in cyberspace, it’s harder to read the signs — digital criminals, who range from vandals to organized thieves, mingle invisibly with the public in a world where everyone is easily connected.

Today, warding off the myriad threats online takes more and more time, money and effort than ever before. You have to run multiple security programs, interpret all their warnings and alerts, tell them what to do when they detect suspicious activity, and consistently update them. It’s a real hassle, one that seriously interferes with the productivity, and the pleasure, computers can and should provide.

In fact, the burden of using a Windows computer is higher now than it was in 2001. By contrast, Apple’s Macintosh is easier to use than ever, partly because it has so far remained free from viruses, spyware and adware — except for a few minor cases. After stagnating in the mid-’90s, Apple’s software and hardware are once again markedly superior to those of Windows PCs.

But even Mac users have to contend with spam and must learn to avoid fake Web sites designed to steal sensitive financial information. And users of both platforms must also contend with a welter of restrictions on the use of digital content such as music and videos.

So where are we heading?

I believe that in the future the Internet will become more like the electrical grid, a behind-the-scenes platform to which all manner of gadgets will be directly connected, each taking some power and intelligence from the network to perform its task. While personal computers won’t go away, they won’t be the main way to get online, or even needed as intermediaries by many devices. Whenever you watch TV or make a phone call, you’ll be on the Internet, though you won’t be browsing the Web in the manner you do on a PC. This will open up all sorts of new features and interactivity.

Even unlikely gadgets will be connected. Your microwave oven, for instance, will use the Internet to quietly download information that will allow it to recognize the bar codes or radio tags on packaged food products and cook them appropriately.

The star of this new world will be the cell phone — or, more accurately, the device formerly known as the cell phone. Already, some high-end phones, like Palm’s Treo, are essentially mini computers, complete with keyboards and expandable memory. They do many of the things for which people formerly required laptops.
These so-called smart phones can surf the Web, and send and receive e-mail and instant messages, at broadband speeds. They can take, display and edit photos and movies; download and play music, videos and TV shows; play ever more sophisticated games; and even view and edit Microsoft Office documents.

I expect these capabilities to be pushed down to phones that cost less. New competitors will enter the business of making phones and the software and services that run on them.

For these smart phones to flourish, however, they will have to get much simpler to use. The burden on the user will have to drop sharply. Complicated user interfaces will have to be replaced with better ones. Reliability must improve. And the stranglehold on innovation now imposed by all-powerful wireless carriers will have to be broken or loosened. Also, the security problems that plague the PC will have to be headed off somehow. Already, the digital criminals are trying to target cell phones.

But I remain optimistic. The digital revolution can’t be stopped, and the next 15 years should see as many exciting developments as the past 15 have.

1. If you have a Windows computer, you must obtain and install all of the following: a reputable antivirus program, a software firewall, a junk-mail filter and an antispyware program. Even if you own a Macintosh (Macs have been unaffected by most of these threats to date), you will still need to turn on your computer’s firewall and employ a junk-mail filter.

2. Upgrade to the latest versions of the leading Windows web browsers, Microsoft’s Internet Explorer 7 and Mozilla’s Firefox 2.0, both of which warn you when a web page you’re visiting appears to be phony. (The new Internet Explorer also has under-the-hood security improvements that close some of the holes plaguing older versions.) You might also consider add-on software, like McAfee’s SiteAdvisor or the new Norton Confidential, which warn about fraudulent sites and, in the case of Norton, also about malicious software on your PC. On a Mac, consider using Firefox 2.0 instead of Apple’s Safari, which, while very good and generally secure, lacks a fake-web-site detector.

3. Never respond to or click a link within any unsolicited email message from a financial institution — even your own — no matter how official it looks. Crooks have become skilled at mimicking logos and typefaces used by banks, brokers and payment services like PayPal. When you click on links within these fake emails, you’ll be taken to web pages that look like the companies’ official sites, even down to the address, but they’ll steal your log-in information. Be especially wary of email from a financial institution that asks for account information or says you must log in at a linked site to address a problem. You can phone the company to see if there really is an issue. Obviously, this caution doesn’t apply to some financial emails, such as confirmations of online stock trades you’ve just executed. But in general, you shouldn’t conduct financial transactions via email or links in email. Instead, go directly to the financial sites you use.

4. Similarly, never act on emails offering stock tips, miracle pills or the chance to earn money by storing millions from overseas in your bank account. Sounds obvious, but in the past these scams might have cost you a little money. Now they may be part of more-damaging identity-theft schemes. Treat such come-ons the way you’d treat a stranger in a bad neighborhood who made such promises.

5. Never, ever download software from a company or web site whose honesty or veracity you’re not sure of. If a site says you’ll need special software to use its features, don’t bite. Even if the software is well known and safe — like RealNetworks’ RealPlayer, Apple’s QuickTime or Adobe Flash — don’t get it from a link provided by a random web page. Instead, visit the Real, Apple or Adobe sites to download it manually.

6. Finally, never use security software offered to you via unsolicited email or a popup window, or that suddenly appears on your PC. Such programs are almost always scams and often install malicious spyware, adware and viruses rather than cleaning them up. In general, stick with leading security brands like Symantec, McAfee, Zone Labs and Webroot. Check the software in the reviews section of PC Magazine or the CNET web site. If it isn’t covered there, it’s probably untrustworthy.

And like the technologies themselves, digital jargon changes and expands all the time. Just when you thought you’d mastered stuff like RAM (computer memory) and GSM (the cellphone technology invented in Europe), new terms pop up like weeds on your lawn.

So here’s a quick and dirty glossary designed to make holiday shopping for the latest tech products feel less like taking the SATs.

Computers
Some of the newest terminology to know when you’re shopping for a computer, whether it be a Windows PC or an Apple Macintosh, involves the processor, the chip that’s the brain of the box. Until recently, most consumer computers had a single processor. Now it’s common to find them with so-called dual cores, which in effect means two processors packaged into one chip. Two cores won’t make your word processing or email go any faster, but they do potentially give you more horsepower for such heavy-duty tasks as gaming or video editing. I say “potentially,” because to make the most of a dual-core processor, you need software that sends some work to each core, and most programs are not yet designed to do that.

The labeling of these new processors is also confusing. Intel called its first consumer laptop dual-core chip the “Core Duo”; now there’s a second generation known as the “Core 2 Duo.” (In techland, apparently, the “2 Duo” moniker is assumed to be crystal clear.) And there are still some single-core Intel processors, dubbed “Core Solo.”

For laptops in general, one of the latest terms you’ll encounter is “ExpressCard,” which refers to the new version of that slot on the side of the machine into which you can pop a wireless receiver or some other add-on. For years these slots have adhered to a standard called “PC Card,” but the latest laptops are showing up with slots that follow the new ExpressCard standard. Worse yet for confused consumers, it comes in two flavors: a narrower one called ExpressCard/34, and a wider one called ExpressCard/54. And naturally, neither can accept cards designed for the older, PC Card standard.

Cellphones
One hardly knows where to begin when talking about cellphone jargon. But an obvious source of confusion is the baffling nomenclature being given to the various new high-speed cellphone networks that can transmit a wide assortment of material — music, video clips and web sites — to phones at speeds rivaling home broadband.

If you’re shopping for a phone at Verizon or Sprint, the high-speed capability is called “EVDO” or “EV-DO” (which stands for Evolution Data Only or Evolution Data Optimized). At Cingular, it’s known as “HSDPA” (for High-Speed Downlink Packet Access).

Since T-Mobile doesn’t have a network in this speed class, salespeople there will brag instead about “EDGE” (Enhanced Data Rates for Global Evolution), which, despite its aspirational name, is a much slower technology.

TV
Buying a television used to be simple. No more. There’s a whole new vocabulary for digital TV shopping. It’s too expansive to cover completely in this space, but here are a few select terms.

In addition to the familiar plasma and LCD (liquid crystal display) sets, which have an expensive digital panel at the front, there’s now a third type of screen, called a “microdisplay.” This is actually a rear-projection television, although much skinnier than the old behemoths. There are three main microdisplay types. Each uses a different sort of very small digital circuit in the rear of the set to generate the picture, which is then projected onto the large screen at the front. And naturally, each has its own jargony name. The first, called “DLP” (digital light processing), uses a special chip loaded with minuscule mirrors. The second, confusingly called “LCD,” uses a tiny LCD chip. The third, “LCoS” (liquid crystal on silicon), is sort of a hybrid of the other two, in that it uses both liquid crystals and mirrors.

And don’t forget the digital video recorder — the now almost mandatory add-on used to record and save programs on hard disks inside cable and satellite receivers or inside a stand-alone unit — which unfortunately goes by two names. Sometimes it’s called a “DVR” (digital video recorder) and sometimes a “PVR” (personal video recorder), but really, they’re the same thing. You might even hear the technology referred to as “TiVo,” which is actually the best-known brand of digital video recorder. Think of TiVo as the Kleenex of DVRs — its name is sometimes used as a generic term for the whole category.

Wireless
Wi-Fi wireless networks are now pretty familiar. Many people even know they come in two main speeds, designated by letters. The “b” variety, which was the first version to gain public acceptance, was succeeded by the “g” variety, which is faster and backwards-compatible with “b.”

Nice and simple, right? Not for long. Chaos has come to the Wi-Fi world in the form of a new standard,”n,” which is supposedly even faster than “g” and, more important, offers longer range. The problem is, the engineering committee that sets such standards has been taking forever to certify “n,” so companies have begun selling Wi-Fi gear that purports to use the “n” standard in some form but may not be compatible with it when it finally emerges. Last year there were “pre-n” products, which used some parts of the emerging standard; this year there are “draft-n” products, based on a draft of the proposed “n” standard. Stay tuned for the real thing.

But the most important Wi-Fi term of the moment is “MIMO,” short for multiple-input multiple-output. This is a technique that can greatly improve range and speed by capturing formerly stray parts of a wireless signal and merging them. It is expected to be a key component of the “n” standard, but is already in some “g” products, as well as in the “pre-n” and “draft-n” products.

Broadband
There are two main types of high-speed Internet service: DSL (digital subscriber line) is sold by phone companies, while cable modem service is sold by cable companies. Most people know these terms.

But now there’s a third type, called “fiber optic,” being sold in some parts of the country. This technology uses glass fibers, lit up by a laser and connected directly to your home. (Some other systems use fiber under the street, but not running right up to the house.) The best-known brand of fiber-to-the-home broadband service is Verizon’s “FiOS,” which can deliver TV channels as well as the Internet.

All broadband service providers boast about their speed, and they tend to do so in techie jargon. Slower broadband is measured in kilobits per second, abbreviated as “kbps.” Faster speeds are clocked as megabits per second, or “mbps.” (Note that these terms end in bit, not byte. The latter ending is normally used as a measure of storage capacity, not speed.) One megabit equals 1,000 kilobits. So a DSL line that tops out at 768 kilobits per second, for example, isn’t nearly as fast as one that registers three megabits per second.

Music
Almost everybody knows that MP3 (MPEG-1 Audio Layer 3) is the most common format for digital music files. But what is AAC? And how about WMA?

All of the above are compressed formats, meaning they take a song that would occupy lots of space on a disk and squeeze it down to a fraction of its original size while trying to preserve the sound. AAC (Advanced Audio Coding) is an industry-standard music-compression format favored by Apple, while WMA (Windows Media Audio) is a proprietary music-compression format that is owned and used by Microsoft. Which of the three you prefer depends on your taste.

Both AAC and WMA are available in two versions. One is an “open” version, which gets created when consumers convert their CDs into these digital formats, and imposes no restrictions on usage. The second is an encrypted, or copy-protected, version, which includes code that restricts how often and under what circumstances the song can be played or copied. Songs sold at Apple’s iTunes Music Store are in the encrypted version of AAC, while songs sold by music services that use Microsoft software are sold in the encrypted version of WMA, meaning there are limits to what you can do with these files.

Vista is the biggest revision to Windows in over a decade. It will be a major change, not only for consumer and corporate Windows users, but for computer makers, software creators and many others downstream.

But what’s in Vista? How will it be sold? And what kind of computer will be needed to run it? Here’s a rough guide to the new Leviathan of the digital seas.

WHY VISTA?

Even after a major overhaul a couple of years back, Windows XP is a security nightmare. With Vista, Microsoft claims to have built in better security from the start, reducing — though not eliminating — the need to buy, learn and maintain add-on security software. The company says better security is Vista’s biggest advantage.

For instance, with the new program you’ll have to type in your administrator ID and password before installing software, to stop malicious software from installing itself silently. And Vista will have built-in parental controls.

Vista’s next big feature is built-in desktop search. Think of this as the Google Desktop search on steroids. From any screen, you’ll be able to start typing a search term and Vista will comb your hard disk for every document, photo, email, song and video that meets that criterion. It should be much faster and better than add-on search programs.

In addition, you’ll be able to save searches in “virtual folders,” which will automatically continue to collect files that meet your search specifications. So if you save a search for “Fountains of Wayne” as a virtual folder and check it a month later, it will contain every e-mail that mentioned the pop band as well as any photos you took at their concert and new songs by the band that you downloaded — even though none of these things existed when you first did the search.

The last major new feature is a rich new user interface. Called Aero, it includes a powerful new graphics system that enables such new extras as transparent windows, animation of certain screen elements (similar to the “funnel” effect Mac users are familiar with when closing a file) and the ability to see reduced, live views of all your running programs at once.

There are lots of smaller changes as well. For instance, there’s a dashboard with small programs (calendar, weather updates and stock tickers, among others) that run quickly, called Gadgets. There’s also new music and video player software; a new built-in Web browser with tabbed browsing; a new, free email program with junk-mail filtering; and a new photo-organizing program.

Many of these features are already available on the Apple Macintosh — some have been for years — but they will seem fresh to most Windows users.

HOW WILL YOU BUY IT?

Like past versions of Windows, Vista will be sold in two ways: The vast majority of people will get it by buying a new PC with Vista preloaded at the factory. That way, they’ll know the hardware and software are compatible. And a small percentage of people, either brave souls or those with PCs too new to replace, will buy Vista in a box and upgrade their computers manually.

Either way, Vista won’t be simple to purchase. That’s because it will come in at least five different flavors, compared with two versions when Windows XP launched in 2001. There will be two consumer versions of Vista, two business versions and one version that includes everything, called “Ultimate.” Also, two current special editions of Windows, the Tablet and Media Center versions, will be folded into some, but not all, of the five Vista editions.

For consumers, the biggest issue will be choosing between the Home Basic and Home Premium versions of Vista, either on new machines or in boxes. Home Premium will include the new Aero user interface along with all the security, search and other features described above. It will also have updated versions of the features currently included in the Media Center and Tablet editions of Windows XP. But Home Premium won’t run on most Windows PCs currently in the hands of consumers, and it also won’t run on new, low-end PCs. That’s because it requires hefty hardware to work right.

Most current PCs, and all the bargain-priced new ones preloaded with Vista next January, will be able to run only Home Basic, which is a stripped-down version of Vista. Microsoft insists that Home Basic will have the same security system and search features as Premium, but it won’t include the new Aero user interface and will probably lack some other features. In essence Home Basic will look and feel like a modestly improved version of Windows XP, even though Microsoft says there’ll be major improvements under the covers.

Power users, and those who want every option just in case, may go for the Ultimate version of Vista. It not only will roll up everything in the consumer and business versions, it may also have some added bells and whistles. Microsoft hasn’t announced prices yet.

WHAT HARDWARE WILL YOU NEED?

The stripped-down version of Vista, Home Basic, will run on fairly routine PCs, albeit ones with plenty of memory.

The Premium and Ultimate versions will likely require at least a midrange model or a high-end configuration.

Microsoft hasn’t officially released the recommended hardware specs. But I expect the company to recommend 512 megabytes of memory for Home Basic and a gigabyte of memory for Premium. Based on past experience, I advise doubling those amounts, to a gigabyte of memory for Basic and 2 gigabytes for Premium.

Another crucial hardware factor will be the computer’s video system. Basic Vista can run on any graphics hardware that creates a screen resolution of at least 800×600. That covers most bargain computers with graphics chips that are integrated with the machine’s motherboard and which share main memory. But Premium and Ultimate will run best on machines with a full-blown graphics card and dedicated video memory of at least 128 megabytes.

You will be able to run Home Basic on the slowest processors available, but for the better versions of Vista, you’ll need a processor running at a speed of at least 1 gigahertz. I would opt for as fast a processor as you can afford and for one with two “cores” rather than one. (A dual-core processor is essentially like having two processors on one chip.)

Vista will also support so-called 64-bit processors, which can gulp down more information than current machines. But I wouldn’t worry about that for now, unless you’re a power user. There’s very little 64-bit software available for consumers.

Vista may not be something to leap into right away. You may want to wait a while to see about defects and, especially, to see if it seems more secure, as promised.

Starting in January, six months earlier than promised, Apple began switching the Mac to the very latest Intel processors-allowing higher speeds at lower temperatures compared with the previous IBM chips. Apple’s sleek, slim computers can run faster without bulking up for extra fans or heat-dispersion space.

That change, in turn, enabled Apple to stun the world in April when it announced a free utility that permits the Intel-based Macs to run Windows as a complement to the Mac operating system. With this new software, called Boot Camp, a Mac user can start up the computer either as a Mac or as a Windows machine. That means people who resisted switching to the Mac because they need to run one or two programs available only in Windows can now convert without hesitation.

America’s slimmest brand-name desktop, the dazzling white iMac, now runs faster with Intel chips yet retains its slender form. So does the thin, aluminum-clad 15-inch MacBook Pro laptop, a renamed version of the PowerBook. Like its Mac siblings, the tiny Mac Mini desktop now includes an Intel processor that incorporates two “cores,” the equivalent of two processors in one.

These Intel models are Macs through and through because they still run Apple’s Mac OS X operating system, Tiger — which is so far ahead of Windows that it already contains the key features Microsoft is promising for its much-delayed new version of Windows, Vista, due in January.

But now Macs can run Windows as well. Apple’s other models should be converted to Intel by late 2006. They include the 17-inch-screen version of the MacBook Pro laptop, the thinnest and lightest portable available; the entry-level MacBook laptop, formerly called the iBook; and the top-of-the-line PowerMac towers.

The new Mac lineup doesn’t include some categories of computers offered by the likes of Dell and HP. For instance, Apple lacks an ultralight laptop like the 2.5- to 3.5-pound Windows models from Sony and Toshiba. It doesn’t offer gaming-specific desktop towers or big laptops, like those from Alienware and Dell. And it doesn’t offer models with built-in TV tuners and TiVo-like digital video recorders, like those available from most PC makers.

Also, while Macs now use standard ports and connectors, which can accommodate most any printer or scanner, they omit a couple of common features found on many Windows machines. They’re not equipped with readers for camera memory cards, and the laptops don’t have built-in receivers for the new, high-speed cell phone data networks. You can add both of these features as external add-ons, at extra cost.

On the other hand, Macs running the OS X operating system aren’t susceptible to the many thousands of viruses and spyware programs that plague Windows computers; most Mac users don’t bother to run antivirus and antispyware software.

Then there’s price. Years ago Macs cost much more than Windows PCs. That’s no longer true. The iMac is priced comparably to identically equipped Windows machines, though no similar Windows desktop is as slim. Mac laptops can run a few hundred dollars more than Windows models, though comparable Windows laptops tend to be thicker and heavier, with lower-quality screens.

But Apple has no offerings cheaper than its $599 base Mac Mini, which lacks a keyboard, monitor and mouse. It doesn’t play in the market’s bargain-basement segment, where Dell, HP and others have stripped-down models that sell for under $400.

Here’s a quick guide to the fresh Mac models, and to their new ability to run Windows.

DESKTOPS

The iMac. This is Apple’s flagship product, its main consumer desktop and, in my view, the best available consumer desktop. At first glance, it looks like just a sexy, white, flat-panel monitor. But there’s a powerful computer packed behind the screen, which can also run Windows. The iMac also has a built-in video and still camera, plus a special operating mode called Front Row that allows you to play music, videos, DVDs and photo slide shows from across a room, using an included remote control. The iMac starts at $1,299, complete with a built-in flat-panel screen.

The Mac Mini. The smallest desktop computer I’ve ever tested, at 6.5 inches square and 2 inches high. Yet it’s a full-fledged Mac, complete with the latest Intel chips, that can also run Windows. Starting at $599, the Mini includes Front Row with remote control and is often bought for connecting to a TV as a media hub.

The Power Mac. This is a heavy-duty tower, favored by graphic artists, musical composers, video producers and scientists. It has yet to be upgraded to Intel processors, but currently can be ordered with as many as four IBM G5 cores. For most consumers, it’s overkill. It starts at $1,999, without a monitor.

LAPTOPS

The MacBook Pro. Apple’s top laptop, a renamed, reengineered version of its famous PowerBook that looks and works pretty much the same-only faster. Though currently available only with a 15-inch screen, for $1,999, a 17-inch model may roll out. It’s not clear if the 12-inch PowerBook, which remains on sale at $1,499, will also be replaced.

The main difference between MacBook Pros and PowerBooks? The former use the new Intel processors, have built-in video cameras, and feature Front Row and the remote control. Oh, and they can run Windows. The MacBook.This is the rumored name for a new entry-level Intel-based laptop that will soon replace the iBook. It should be much faster and also be able to run Windows. Meanwhile, the iBook remains on sale, starting at $999. It uses the older IBM G4 processor.

WINDOWS ON A MAC

The new Intel-based Macs can run Windows via Boot Camp, a free Apple utility that overcomes some subtle hardware differences between the Intel-based Macs and standard Windows computers.

After you run Boot Camp, you simply buy a copy of Windows XP (Apple won’t sell or support Windows) and install it as you would on any regular Windows computer. You must use a full, nonupgrade copy of Windows that includes the update Microsoft calls “SP2.” These versions of Windows cost $200 to $300.

Once Windows is installed on a Mac, each time you start up you can choose whether to run the Mac OS or Windows. Only one operating system can be used at a time, and each controls its own walled-off section of the Mac’s hard disk.

In my tests, an Intel iMac running Windows performed like a fast, normal Windows computer and ran every Windows program and hardware device I threw at it.

Apple isn’t abandoning its operating system or switching to Windows. It’s making it easy to run Windows on a Mac in hopes of tempting potential switchers who would use the Mac OS most of the time, but need to shift to Windows periodically to run programs that don’t have Mac equivalents.

Macs aren’t for everyone. But they are superior computers, and with the new Intel chips and Windows capability, they are more attractive than ever.

Over the past few years, however, those extremes have begun to merge. Because of the spread of broadband Internet connections and improvements in cameras, software and computer processors, consumer videoconferencing has begun to look much better. It’s still not as good as expensive corporate linkups, but it’s finally usable.

As this affordable video technology has spread, online services offering video chatting have proliferated. Yahoo, AOL, MSN and Apple all offer videoconferencing. So do a host of less-well-known services, such as Paltalk, IVE and Skype. All are free or have free entry-level plans, but they still cost money to use. For one thing, you’ll need a broadband connection — on both sides of the conversation — to get the most out of them. And, of course, you’ll need a decent camera, with either a built-in or separate microphone.

I expect built-in cameras to become common in all but budget PCs in the next few years, but for now, they’re relatively rare — Sony has been building them into a few models for years, Apple included built-in cameras in its new iMac desktop and MacBook Pro laptop models, and some Hewlett-Packard laptops feature them as well. But most users will have to buy a camera. The biggest brand in add-ons is Logitech, and the best Logitech model I’ve seen is the Quickam Fusion, which sells for around $85 and works only on Windows PCs. The best bet for Mac users is an even better but costlier camera, the $150 iSight from Apple.

Both cameras attach to the top edge of your screen and deliver up to 30 frames of video a second, which is full motion to the human eye. Both include decent built-in mikes. And both also function as still cameras for snapshots. The Logitech has a higher resolution, 1.3 megapixels, while the Apple takes still pictures of under 1 megapixel.

One advantage of the Apple iSight, not surprisingly, is that it’s better integrated into the computer. No software need be installed; you just mount it atop the screen with an included clip or magnetic base, plug it into a FireWire port, and voil?†. In fact, it automatically launches Apple’s built-in videoconferencing program, iChat AV.

Like most Windows peripherals, the Logitech camera is a little trickier to hook up, but not by much. It does require a software installation. The camera plugs into any open USB port, though it needs a newer USB 2.0 connection for full frame rate.

Both cameras have a lens-blocking privacy mode, which allows you to avoid being seen during a video call or conference. Only your voice will be heard. But Logitech goes further — it includes an amusing software feature called Video Effects that permits you to disguise your appearance. You can add animated glasses, mustache, nose, hat and other features to your face. Or you can replace your image entirely with animated avatars of cartoon people and animals, including a dinosaur, a space alien, a cat, a dog or a unicorn. And while these visual effects aren’t exactly Hollywood quality, they do move with you as you speak, mimicking some of your visual expressions, like winking or raised eyebrows, and no special software or video service is needed at the other end of the conversation for your friends to see the special effects.

Once you have your camera/mike combination in place, you’re ready to roll. All you need do is pick your service, find some friends with a camera and mike, and you can start videoconferencing.

This year, however, Microsoft will up the ante with a new version of Windows called Vista. Due in the fall, in time for holiday computer shopping, Vista is an effort to make Windows truly secure from the ground up, while also making it easier to use and pretty enough to rival Apple’s current version of OS X, Tiger. (Apple is planning yet another new edition, called Leopard, due around the same time.)

Vista will be the most dramatic upgrade to Windows in more than a decade. But there will be a price for Vista’s improvements — most current PCs won’t be able to take advantage of all its features. To get full use out of the new system, you will very likely need to upgrade or replace your current computer. Vista will adapt to older or less powerful machines by disabling some of its features, but that’s likely to be unsatisfying for many users. Also, as of this writing, Microsoft is planning to sell Vista in as many as seven different configurations for different types of users. That will be not only confusing, but if you select the more capable configurations, probably expensive, too. (Microsoft hasn’t released pricing yet.)

So here’s a preliminary look at Vista’s major new features, as well as some guidance on hardware. Microsoft’s mantra for Vista is “Confident, Clear and Connected.” By “Confident,” the company means that it promises to clean up the security mess that has been the main headache for users of Windows. Microsoft says Vista will be much harder to hack into, and much less prone to viruses and spyware, than today’s Windows. For instance, Vista users will be asked for their user name and password anytime software is being installed –designed to prevent the surreptitious software installations that plant spy-ware on a PC. And Vista will have built-in systemwide parental controls, so you can limit what your child can see and do on the computer. Both features are already built into Apple’s Tiger and work well, so if they are executed properly on Vista, they should be a boon.

By “Clear,” Microsoft is referring to new ways of finding and visualizing your files. Vista will have rapid, modern, built-in desktop searching. And it will have something called “virtual folders” that capture all files meeting certain criteria you can set, no matter where you store them. For instance, you could set up a virtual folder to show all files and e-mails mentioning a certain person or topic. Again, both features are already in Apple’s operating system, where they have proved popular. Some editions of Vista will also incorporate the features of today’s Windows Media Center edition, including the ability to play and record TV programs.

The “Connected” promise from Microsoft includes a centralized synchronization feature, like the one already present on the Mac, that can keep data in sync on cell phones and PDAs. Vista will also look dramatically better — and more like Mac software — with 3D icons, transparent windows and tiny previews of file contents.

So what kind of hardware will you need for all this? Well, Vista won’t work well with the processors sold in today’s budget PCs. I suggest you consider a new computer with at least a midrange processor, and preferably a so-called dual-core processor, which packs two brains into its innards, though a single-core model will do. You might even look for a processor capable of handling future software called “64-bit,” though it’s not absolutely necessary.

Memory will also be crucial for Vista. I expect Microsoft to recommend 512 megabytes, but since the company tends to understate memory requirements, I suggest a full gigabyte, far more than what’s on the average PC today. You’ll also need a bigger hard disk, especially if you want to use the new TV-recording capabilities that will be built into some editions of Vista. I suggest at least 160 gigabytes. Luckily, large hard disks are now pretty inexpensive.

Likewise, video capability will be key to utilizing Vista’s new visual effects. Today’s PCs often use integrated graphics chips, which are pretty basic and drain memory. That won’t cut it for Vista, at least until integrated graphics chips are beefed up next fall. If you seek a Vista-capable machine before then, look for one with a separate graphics card with its own dedicated memory, preferably 128 megabytes, though 64 will do.

Vista will boost DVD recording — it will support the new, high-definition DVDs currently in development and make it easier to burn DVDs for both multimedia and file backup. You’ll need a high-end DVD-recording drive to reap the rewards.

I can’t say how good Vista will be until I test and review the final, or near final, product, in late summer. But from the demos I’ve seen, Vista has great promise — if you have the right hardware.

The daunting security problems that have plagued Windows have also prompted many of its users to take a serious look at the Mac. This trend has been further reinforced by the “iPod halo effect,” in which Windows users who own and love Apple’s iPod music players are willing to consider the company’s other products. As a result, Mac sales, while still relatively small, have been growing much faster than overall personal computer sales.

Are you among the PC majority considering a switch to the Mac? Then you probably have some important questions.

How do Macs compare in quality with Windows PCs?

I believe that, at the moment, Apple makes the best computers, and the best operating system, for mainstream consumers doing typical tasks — e-mail, Web surfing, office — productivity functions such as word processing and presentations, photo organizing and editing, playing and collecting music, and editing home video.

Of all the major computer makers, Apple is the most focused on consumers and small businesses. Most make the bulk of their money, and take most of their cues, from the information-technology departments of large corporations.

Apple’s iMac G5 consumer desktop is, in my opinion, the single best home computer on the market. Its PowerBook laptops are among the top portables.

Do Macs run Windows and Windows software?

No: Out of the box, Macintosh computers run only Apple’s own operating system, called OS X, and software written by Apple and other companies that is designed to run on OS X.

You can rig a Mac to run Windows and Windows programs by installing a special, $250 Microsoft program called Virtual PC, which creates a virtual Windows computer inside the Mac. But I don’t recommend this for frequent use, because the faux Windows computer it creates is relatively slow and is susceptible to the same viruses and spyware as a real Windows machine.

How does Mac software compare with Windows?

The Mac’s OS X operating system, the latest version of which is called Tiger, is far better than Microsoft’s aging Windows XP and already boasts many of the key features Microsoft plans to include in its 2006 version of Windows, called Vista. And the Mac comes with an excellent suite of free software that’s generally superior to comparable Windows programs that cost extra.

Out of the box, the Mac has better photo, music, video and DVD — creation software than any Windows computer I’ve seen. It has a better free email program and Web browser than Windows does, a better free word processor and much better search capabilities.

About the only software a typical consumer would have to buy for a new Mac is the Mac edition of Microsoft Office. It includes versions of Word, Excel and PowerPoint that are very similar to their Windows counterparts, and a program called Entourage that is different from Microsoft Outlook but performs the same functions.

Are Macs more secure than Windows PCs?

Yes. Since the OS X operating system came out in 2001, there has never been a report of a successful virus for it — that is, a virus that has infected numerous computers, and spread from computer to computer, outside of a lab. And there is little or no known spyware for the Mac. By contrast, there are tens of thousands of viruses for Windows and untold numbers of spyware programs. Just as regular Windows programs can’t run natively on a Mac, none of these malicious Windows-specific programs can run on a Mac either.

The Mac isn’t invulnerable, but it has better built-in security than Windows, and such a small market share that virus and spyware writers haven’t targeted it yet. As a result, most Mac users have been able to dispense with running the morass of security software that Windows users must employ.

Are Mac files compatible with Windows files?

Yes. Unlike older models, the current Macs have been specifically designed for compatibility with Windows PCs. The Mac OS and software can handle, without translation or conversion, all of the common types of files you use on a Windows PC. You can copy to a Mac all your pictures, MP3 music files, text files and Adobe PDF files, and they will open right up in Mac programs. There are also free Mac versions of the Real Player and Windows Media Player, and of Adobe Reader.

Microsoft Word files also can be opened, edited and created in Apple’s free, built-in text editor. And if you buy Microsoft Office for the Mac, all Office files, including Word files, Excel files and PowerPoint files, can be opened, edited and created on the Mac. Office files created on the Mac can be opened and edited in Windows Office, and vice versa.

Some specialized files created by particular programs, like database files or financial files, won’t be usable. For instance, the Mac version of Quicken is quite different from the Windows version and uses a different file format.

For occasional use of these programs, you can install Virtual PC.

In addition, nearly all keyboards, mice, monitors and printers made for Windows computers can be used with a Mac, if they connect via the industry-standard USB or FireWire ports. Macs can also share networks with Windows PCs and even look into the hard disks of Windows computers, and vice versa.

Is there anyone who shouldn’t consider a Mac?

Yes. Serious game players should stick with Windows PCs, which are much better game platforms and can run many more game titles. People who use specialized software or custom corporate software for which there isn’t a Mac equivalent should stick with Windows. While the Mac has rich offerings in mainstream software categories, it has only a fraction of the niche software and specialized business software that Windows does.

Also, you should stick with Windows if your home computer choices are dictated by your company’s IT department and the IT department is ignorant of or hostile to the Mac, as so many are. Although modern Macs are designed to access corporate Windows networks, and many do, if your IT department won’t help you with the transition, it’s not worth the headache to switch to the Mac.

Ten years ago, when Apple was stagnant and its products troubled, I recommended that consumers shun the Mac. If Apple’s quality and innovation slip, I might revert to that position. But for now, the Mac is the best computer, with the best operating system and the fewest security problems, for average consumers.

Its visual display of files stored in a nested hierarchy of folders has worked pretty well — until recently.

In the past few years, computer hard disks have become huge, and average consumers have begun to accumulate thousands and thousands of files each year — far more than in the past. And that is making it much harder to find any particular bit of information buried in the old folder hierarchy.

Every time you plug a digital camera into a PC to transfer images, dozens or even hundreds of files can be added to your PC in one fell swoop. The same thing happens when you rip CDs or go on a photo downloading binge. Email is accumulating in staggering amounts, and just surfing the Web can add hundreds of files — silently cached copies of Web pages and images.

So the familiar file and folder system is buckling. Unless you’re the rare person who is meticulously organized, who creates a perfect system of orderly folders and recognizable file names, locating information on your own computer can be harder than finding it on the Web. There have always been search tools built into the Apple and Microsoft operating systems, but they were terrible — slow and inaccurate, covering only some kinds of data, not all. So you had to rely on separate search systems built into individual programs, such as email software.

But now a wave of new desktop search tools is becoming available, some built right into new operating systems and others available as add-ons. Big names are getting in the game — Apple, Microsoft, Google and Yahoo. I’ve been testing the leading candidates and previewing some future contenders. So here’s a rundown of the latest methods for finding all that lost or hidden information lurking on your hard disk.

Spotlight: This is the new universal, speedy search system built into Apple’s latest operating system for the Macintosh, called Tiger. Because it is an integral part of the operating system, which handles all files, Spotlight knows about all the key kinds of information stored on the computer. It can rapidly find words or phrases deep inside emails, Microsoft Office files, address books and calendars, Adobe PDF files and more. It can even probe the “metadata” — descriptive information — attached to song and picture files.

Spotlight is always available on the Mac, no matter what program you are in. You just click on a blue magnifying-glass icon at the top right corner of the screen, and a search field appears. As you type each letter of your search term, Spotlight begins generating results in a list of files that drops down almost instantly, organized by type of file. If you click on “Show All,” the list expands into a larger window where you can see more results, organized in almost any way you choose — by date, by person mentioned, by name or location on the computer.

On my Mac, I typed “Hawaii” into Spotlight and instantly got hundreds of hits. Every email mentioning the state came up, as did Word documents, Excel spreadsheets, the address entries of contacts who live there, calendar entries for my vacation in Honolulu and pictures of my trip. Spotlight even showed thumbnails of those pictures and, with one click, presented a slide show of the images. It also found the theme song from the old Hawaii Five-O television show in my music collection.

Because Spotlight is part of the operating system, it avoids one of the big flaws of add-on search systems — the need to periodically “index” new files in batches, a process that spins the hard drive continuously, sometimes for hours. Spotlight needs to do this only once, when you first install Tiger.

Longhorn: Microsoft plans to emulate Spotlight in the next version of Windows, code-named Longhorn. But it’s way behind Apple. Longhorn won’t reach consumers until the fall of 2006 at the earliest.

Based on previews of Longhorn I’ve seen, its planned built-in search system will also be fast and universal, and will avoid long indexing sessions. Microsoft also plans to allow more customization of searches, and many more instant previews of files, than Apple now provides. But these apparent advantages may evaporate.

By the time Longhorn arrives, Apple will likely have a second, even better, version of Spotlight.

Google: Until Longhorn arrives, Windows users must rely on add-on search software, and the best known is Google Desktop Search. It does the annoying indexing, but only when your machine is idle. Plus, it’s fast and fairly comprehensive, including even the contents of cached Web sites.

But the familiar Google search results page, which works so well for the Web, is very limiting for a desktop search. And the software offers only a crude way to sort the results and no way to preview content.

Yahoo: The big online service bought a desktop search engine from a company called X1 and re-branded it. This is a robust product, which indexes and searches many kinds of files and previews most of them in a built-in window. You can also take direct action on e-mails that turn up in your search — for instance, you can launch a reply right from within the search results.

The main problem with Yahoo’s offering, in addition to the fact that it isn’t buried deep in the operating system, is that it betrays its techie heritage. X1 was originally built for techies and hard-core search fanatics. Although Yahoo has cleaned it up a bit, the many choices and settings in the user interface may be daunting to mainstream users. Also, it has much more of the feel of a separate, heavy-duty program than the Apple or Google products.

MSN: The desktop search add-on from MSN prefigures what Longhorn will do, and it’s very good. Like Yahoo, it offers previews of most files right in its search results screen. And like Apple’s Spotlight, it is fast and presents a clean, simple interface that begins generating results as you type your search terms.

The main downside to MSN’s search is that in order to get it, you have to download and install a “toolbar suite” that lives in the Internet Explorer Web browser and adds a bunch of functionality that’s unrelated to search, which you might neither want nor need. Also, by default, MSN’s search product searches only your e-mail (which must be run by Microsoft products) and the My Documents folder. You have to tinker with settings to get it to search your whole computer, something all its competitors do by default. The limited search horizon cuts down on MSN’s indexing time and makes it look faster than it really is, but it will likely cause you to get only partial search results.

There are some other good search products out there from smaller companies, notably one called Copernic, by Copernic Technologies, which has a loyal following of users. Whichever you choose, once you trust desktop search, you may never again find yourself creating a subfolder.

There have long been computer viruses, but until the past couple of years, they were mainly a nuisance. Now they have grown into a serious problem — by one account there were 5,000 new Windows viruses discovered in the first six months of 2004. And the virus plague has been trumped by a new type of malicious software, spyware, which can track your activities, bombard you with unwanted ads, even steal your identity.

Spam has also grown exponentially, clogging e-mail boxes and carrying with it malicious software. For some people, e-mail has become a curse.

And that’s not all. Every minute of every day, hackers using automated software scan the Internet looking for computers vulnerable enough to invade and, in some cases, to surreptitiously take over. Without your knowledge, they can turn your computer into a “zombie” machine rigged to help them spread their nasty viruses, spam and spyware.

So for consumers and small businesses — everyone without a large IT department to manage security — the Windows computers they use have become huge burdens instead of helpful tools. If you do get a severe virus or spyware infestation, you may have to spend hundreds of dollars and many hours to wipe your hard disk clean and start fresh, quite possibly losing crucial data in the process.

And prevention is almost as painful as the disease, because the computer industry has so far come up with only half-baked and piecemeal solutions to these threats. You have to watch every move you make online and install a bunch of security programs, which require monitoring, constant updating and, often, annual fees.

Each of these security programs deals only with a narrow slice of the problem. Firewalls can keep out invaders, but they don’t stop viruses, spyware or spam. Antivirus programs don’t catch most spyware. Antispyware programs don’t stop viruses. And neither stops spam. For that, you need anti-spam software, which does nothing about viruses or spyware that invade your system through avenues other than spam.

You can buy “suites” that combine all these programs, but they are really just bundles of separate applications of widely varying quality stuffed into the same box.

It’s as if you needed a separate burglar alarm system, each with its own control panel, password and monthly fee, for every door and window in your home.

What users need is a simple, all-encompassing security service that would deal with all these threats with minimal user involvement. For now, though, you’ll have to do it yourself.

So here’s my quick guide to Windows security measures. Some of the products I recommend below are free, but others cost money. I like free stuff as much as the next guy, but I don’t believe security is an area where price should govern. You don’t want to entrust your computer’s security to some unknown software author, or even to a well-meaning individual or very small outfit that lacks the resources to keep up with the threats.

Download and install all the security fixes Microsoft issues for Windows. If you have Windows XP, set it to automatically fetch and install these patches (you can do this by clicking on the “Automatic Updates” or “Security Center” icons in the Windows control panel). You should also probably install the massive Service Pack 2 revision of Windows XP, which plugs many security holes. But back up your data first. A significant minority of users have reported big problems with SP2.

Stop using Microsoft’s Internet Explorer Web browser, which has become a four-lane highway for malicious invaders. I recommend instead Mozilla Firefox, which is free at www.mozilla.org [http://www.mozilla.org]. I use it all day, every day.

Windows comes with a firewall program, designed to keep out hackers. But in most versions of the operating system, it’s hard to turn on and configure. Even the improved firewall in the new SP2 revision of Windows XP is inferior to several third-party products. I recommend, and use, ZoneAlarm, a free firewall from Zone Labs, available at www.zonelabs.com [http://www.zonelabs.com]. There are some fancy paid versions of ZoneAlarm, which are also fine, but if you want the free one, you’ll have to look hard on the Web page.

Software to stop spyware is still in its infancy, so I suggest keeping two or three anti-spyware programs on hand. Each program will likely find spyware the others miss. But I recommend relying most on the one I use, Webroot’s Spy Sweeper, available at www.webroot.com [http://www.webroot.com]. It costs $30, including a year of updates, and runs all the time to block incoming spyware. To back up Spy Sweeper, go to www.download.com [http://www.download.com] and get two free programs: Ad-Aware, and Spybot Search and Destroy. Use these for manual scanning.

I recommend Norton AntiVirus from Symantec. It costs $50, including a year of updates. But it works well and has a good automatic updating system. I have been receiving many reports of problems with Symantec’s customer service, so I may have to change my recommendation down the road. But for now, I prefer Norton, and I use it myself.

No antispam program I have tested is wholly satisfying, but I suggest one of two. The first is MailFrontier Desktop, available for $30 at www.mailfrontier.com [http://www.mailfrontier.com]. The second is SpamSubtract, from Intermute, available for $20 at www.spamsubtract [http://www.spamsubtract]. com. They are very different, and each has its strengths and weaknesses. I oscillate between the two every six months or so.

Beyond installing, monitoring and updating all this software, you need to be careful online. Don’t open email attachments you don’t expect and that come from strangers. They may contain viruses or spyware. Don’t download software unless you really need it and are 100 percent certain of the author’s trustworthiness. It could be an infection in disguise. Never click on a link in an e-mail purporting to be from a financial institution, even if it’s your own bank and it looks official. It could be a scam to steal your identity.

And if you’re totally fed up with the security crisis but want to continue using your computer for common tasks, consider dumping Windows altogether and switching to Apple’s Macintosh, which uses its own operating system, called OS X. There has never been a successful virus reported on OS X, and there is little or no spyware for the Mac.

In my view, Macs have better hardware, a better operating system and better bundled software than Windows PCs. They are as good as, and often better than, Windows PCs at e-mail and Web surfing; at word processing and other productivity tasks; and at handling digital photos, videos and music. And most popular Windows file types open right up in Mac programs, without the need for any conversion or translation.

Stay safe out there.