Music services

The iTunes Store is the digital equivalent of a music shop. You buy individual songs or albums and own them thereafter, with some restrictions on their use. But several other services, such as RealNetworks’ Rhapsody, Napster and Yahoo Music Unlimited, take a different approach. They charge a monthly fee that entitles you to stream or download an unlimited number of songs. In effect, you’re renting these songs, typically for $10 or $15 a month. Some music lovers prefer this system, since it makes it easier to experiment with new artists and genres, and cheaper to fill a portable player, even though the songs can’t be used on an iPod.

Now Microsoft has joined the battle against iTunes with Zune Marketplace, its own online music service that offers both subscription plans and iTunes-style individual song purchases. Music from the Zune Marketplace will work only on Microsoft’s new iPod competitor, the Zune player.

There is another notable online music service: eMusic. It’s a sort of hybrid. You get to download and own tracks, as with iTunes, but you’re charged a monthly fee instead of paying by the song. The upside of eMusic is that its music is in the plain, unprotected MP3 format, meaning it will play on any portable music player including the iPod, and on every music-playing software program on Windows and Macintosh computers. The downside: eMusic offers songs only from independent record labels. It has none of the catalogs of the majors and tends to be nichey, not mainstream.

Music players

Companies like Creative, Samsung and iRiver offer many models that match up well in price and features against the various versions of the iPod. At one time their hardware and software designs were much clumsier than Apple’s, but they have improved a lot. They still trail the iPod in overall elegance. But many have features Apple gadgets lack, such as built-in FM radio, microphones, longer battery life and even transmitters for beaming music through car radios.

These non-iPod players have suffered because they use a Microsoft-developed system called “PlaysForSure” that supposedly allows smooth, iPod-like synchronization between players and Windows PCs. Unfortunately, PlaysForSure often behaves more like “PlaysMaybe,” with sync problems being common.

SanDisk, a company best known for its flash-memory chips, has roared into a distant second behind Apple, with a series of handsome flash-based players under the Sansa brand. These devices, roughly comparable to iPod’s Nano and Shuffle models, mostly use the PlaysForSure system. But recently, SanDisk debuted the Sansa Rhapsody, which uses RealNetworks technology and is tied closely to Real’s Rhapsody subscription service.

Certainly, the biggest news for iPod haters is the introduction of Microsoft’s Zune music player, an iPod competitor with plenty of marketing muscle behind it. The Zune holds 30 gigabytes of music, the same as the smallest full-size iPod, and costs the same $250.

But the Zune abandons PlaysForSure in favor of an Apple-style, tightly controlled, integrated approach. It works exclusively with Zune software, and the only encrypted songs it will play are those bought at Microsoft’s Zune Marketplace.

As for design, the Zune is bigger and somewhat clunkier than the iPod. But it has three things the iPod lacks: a bigger screen, an FM radio and built-in wireless capability. The latter can be used to send songs to nearby Zune players, where they can be played three times before expiring.

But what about the other major function of a laptop-viewing and editing Microsoft Office documents? Well, it turns out you can do that, too, on these devices, at least to a point. Currently, you can read Word, Excel and PowerPoint files, as well as Adobe PDF files, on certain handhelds; you can even edit them and synchronize the changes back to a PC.

Here’s a look at how that’s possible, on the three most popular types of smart phones and PDAs in the U.S.: those powered by the Palm operating system, those powered by the Windows Mobile operating system (formerly known as Pocket PC), and the BlackBerry, which uses both hardware and software from RIM.

First, make sure your device has lots of storage capacity, either in internal memory or on a removable memory card, if your device can accept them. (The Treo, the iPAQ and most other devices running Windows Mobile software can; BlackBerry models cannot.) You will need that room to store your Office documents.

Second, I strongly advise those wanting to edit documents to buy a phone or PDA with a full keyboard, rather than one that relies solely on handwriting recognition or a phone keypad. The software for viewing and editing documents does work on devices without a keyboard, but unless you just want to read documents, the process is painful on these models.

You might think that the devices running Windows Mobile software would do the best job of handling Microsoft Office documents because both systems are made by Microsoft. Or you might imagine the BlackBerry was tops at this task because it is bought mostly by corporate computer departments, where Microsoft Office is the application software of choice. But in fact, the best devices for viewing and editing Office documents are those using the Palm operating system, such as the Palm Treo 650. That’s because of a helpful third-party program, Documents to Go, from DataViz, which is packaged with many Palm devices, including the Treo.

Next best are the Microsoft-powered phones and hand-helds, which come with built-in mobile versions of Word, Excel and PowerPoint. Bringing up the rear is the BlackBerry, which can display Word, Excel and PowerPoint files when sent as e-mail attachments, but doesn’t let you edit or synchronize them with a PC.

Palm OS devices. The best smart phone on the market is the Treo 650, produced by Palm and powered by the Palm operating system, which is made by a separate company called PalmSource. While the Palm software lacks the built-in capability to read or edit Office documents, the Treo comes bundled with Documents to Go, which can import and open Microsoft files in their native formats without downsizing them to some special “pocket” version. It also allows you to edit, or even create, these types of documents and synchronize your changes with versions on your PC.

You can get the documents into your Treo or other Palm device either by receiving them as e-mail attachments or via synchronization with your PC. Documents to Go includes a computer program that performs this document synchronization; I use it often on my Treo 650. It displays documents in their actual fonts, including colors and attributes like underlining, bold and italics. Indents and spacing are also preserved. The Treo 650 doesn’t support different font sizes, and it doesn’t include a spell checker. Documents can be opened from, or stored to, either the device’s internal memory or a memory card. You can also zoom the screen to show more or less of the document, especially important with spreadsheets, which often sprawl across the page and can be hard to read when resized to fit entirely on the small screen. PowerPoint files can be edited and synchronized only if you are using a Windows PC, though they can be viewed if you are using a Macintosh.

In my tests over the years, Documents to Go performed flawlessly, better than the built-in mobile Office programs on Windows-powered handhelds. In addition to being bundled with the Treo and some other Palm devices, Documents to Go is available for independent purchase, in several versions, for $30 to $90, depending on features. There are also versions for smart phones that use the Symbian operating system, including models from Nokia and Sony Ericsson. You can find information and purchase Documents to Go at www.dataviz.com [http://www.dataviz.com].

Windows Mobile devices. There are two kinds of devices powered by Microsoft’s Windows Mobile software. Some are confusingly named “smart phones,” though they generally lack keyboards and some key software capabilities, including the ability to edit Office documents. Others are full-featured handhelds, including some with keyboards, such as several of HP’s iPAQ models, the new Samsung i730 phone and the very latest and greatest Windows Mobile device, the Treo 700w.

The new Treo is the first device built by Palm to eschew the Palm operating system for Windows software. While it’s mainly aimed at the corporate market and, in my view, isn’t as good as the Treo 650, the 700w is probably the best Windows Mobile device. On the new Treo and others, you can read, edit and create Word and Excel files, and synchronize them with your PC. You can view PowerPoint files, but not edit or create them.

As with the Treo 650, you can get these documents into your device either by receiving them as email attachments or by copying them from a PC.

While the mobile Office programs on the Windows devices work okay, they aren’t quite as good as Documents to Go, in my experience. For instance, in a recent test I opened a simple Word document on two Treosa 650 running the Palm OS and Documents to Go, and a 700w running Windows Mobile and its built-in Office Mobile programs. Documents to Go opened the program perfectly in its Times New Roman font and sized it so the words were distinct, and the formatting was preserved. The Word Mobile program in Windows Mobile displayed the document in a different font and in a size that screwed up the formatting. And while Documents to Go allows you to create and edit PowerPoint files, Windows Mobile doesn’t.

BlackBerry. The BlackBerry can view Office documents when received as e-mail attachments, but the function is pretty primitive. You can’t directly import documents or synchronize them with a computer. And you can’t create or edit them, even though you have a full keyboard at your disposal.

There is a third-party program for the BlackBerry that claims to allow editing, creating and synchronizing of Word and Excel documents, but not PowerPoint files. It’s called eOffice, made by a company called DynoPlex, and it’s available in versions ranging from $120 to $200 at www.dynoplex.com [http://www.dynoplex.com].

I wouldn’t want to write a long report on a Treo. But in a pinch, I could have written this column on one. And editing a document like this is a breeze. So you really can leave that laptop at home, at least some of the time.

But as slick as it is, Apple’s latest baby isn’t the only path to portable digital video available to consumers. Others got there first. All, including the new iPod, suffer from a dearth of legal downloadable content, but that has begun to change as Hollywood and the television networks seem willing, suddenly, to sell individual episodes of television series.

Here’s a quick guide to some leading portable video devices.

Old reliables: All the new video gadgets should be measured against portable DVD players and laptops with DVD drives. The portable players combine relatively large screens with thin, light designs and low prices. The laptops are larger and pricier, but their advantage is that many people carry them anyway for other purposes. And both have a vast library of cheap content to draw from: DVDs. The downside is that you have to lug along a selection of disks.

Portable media centers: These are gadgets that are smaller than a laptop, but larger than an iPod. They use Microsoft software that mimics the nice user interface in its Media Center version of Windows. Leading examples are the Samsung Yepp PMC and the Creative Zen PMC, both of which cost $500, which is more than even the priciest video iPod. They have larger screens than the iPod, but smaller storage capacity. Little legally downloadable content is available for the PMCs, but users can transfer to them TV programs they have recorded on high-end Media Center PCs.

Sony: The new PSP, or PlayStation Portable, from Sony, has a large, bright screen that does a great job showing videos, even though it is primarily a game machine. This slick, black $250 gadget is handsome, but unlike the iPod, it’s too large to carry in a pocket. Also, getting video into the PSP is clumsy and expensive, mainly because it lacks either a hard disk or a standard DVD drive. You have to buy movies on special, small copy-protected disks. And if you want to transfer videos from a computer, you have to buy a high-capacity memory stick.

Archos: This small company has been a pioneer in handheld video and makes several models, in a wide variety of sizes and capacities, that cost from $500 to $800. In general, Archos buyers have been early-adopter techies and videophiles willing to do what it took to collect video clips and move them onto the Archos gadgets. But the company is now going mainstream, through a deal with EchoStar, the satellite TV firm. EchoStar will sell three Archos models, rebranded as PocketDISH players, that can copy and play back TV shows recorded by EchoStar set-top boxes with digital video recorders inside. The PocketDISH players range from $300 to $600.

iRiver: The Korean maker of portable music players has just introduced a tiny video player, smaller but thicker than the video iPod, called the U10. It’s a handsome gadget with a clever user interface: You select functions by pushing on the edges of the screen. But it has a meager storage capacity, only a gigabyte, in a top-of-the-line model that costs $250, just $50 less than a video iPod with a larger screen and 30 times the storage.

Apple: The video iPod, which Apple calls simply the iPod, comes in two models: a $299 version with 30 gigabytes of storage and a $399 model with 60 gigabytes. Like all iPods, it is beautiful, easy to use, and it’s thinner and lighter than the prior generation. Short videos look great on its screen. Apple is selling episodes of two hit TV shows, Desperate Housewives and Lost, for $1.99 each. Again, content for all these gadgets is sparse today. But as the availability of legal video downloads grows, so will the rationale for buying a portable video player.

But not anymore. Gradually, and with relatively little fanfare, Verizon Wireless has deployed a nationwide cellular data network in the United States that blows away the fastest widely deployed networks in Europe, the so-called 3G networks that have been rolled out there to huge publicity. And Sprint is starting its own rollout of a similar speedy network based on the same technology Verizon uses.

That technology is called EV-DO, for Evolution-Data Only, or Evolution-Data Optimized. It is the first wireless technology deployed over a wide area that matches the speed of home broadband — at least the slower reaches of that wired service.

Unlike the most common form of wireless broadband, Wi-Fi, the new EV-DO service doesn’t rely on hot spots. It’s available all over a metro area, wherever there is cell phone service — even in a moving car.

Verizon has been rolling out the new service, city by city, over the past year or so, and it is now available in 61 major metropolitan areas and 65 airports across the country, according to the company. Because it’s based on a technology called CDMA, developed by the U.S. company Qualcomm and not widely used in Europe, EV-DO has given the U.S. an edge, even if only for a while.

You can get the service in two ways. First, you can buy a data-enabled smart phone, like the $600 Samsung SCH-i730, which can handle e-mail, instant messaging and Web access over EV-DO. Or you can buy a wireless EV-DO modem card for your laptop, like the $170 Kyocera KPC650, which allows all your Internet-oriented PC software to access the Web via EV-DO.

There are also different rates. Verizon has been charging $80 a month for an unlimited EV-DO data plan. But recently, it cut that price to $50 a month for people who already have a Verizon voice calling plan.

For those with mainstream phones that are mainly designed for voice calling but are EV-DO capable, Verizon offers a $15-a-month plan that mostly covers viewing short video clips on an EV-DO service called V Cast, but also offers unlimited, albeit much clumsier, Internet access.

How fast is EV-DO? Verizon is predicting average speeds of between 400 and 700 kilobits per second. That’s up to 10 times its previous fastest data speed, on an older network called 1X. In my tests, Verizon’s promise proved realistic, and I often topped 700 kbps.

To put those speeds in perspective, many wired DSL plans in American homes operate at speeds of 700 kbps or less, so EV-DO is in the same ballpark.

There are faster wired broadband connections available, from both DSL and cable modem providers. Many homes with cable modems have service that runs at 3 megabits a second, or four times faster than EV-DO. And some Wi-Fi hot spots may operate at faster speeds as well, though that depends a lot on how they are set up. But EV-DO is clearly a broadband service, at least by the American definition of the word “broadband.” (In Asia, they laugh at our definition. They think of broadband as being 20 to 50 megabits per second.)

So how does it compare with similar services in Europe? European cell phone companies offer better phones, better coverage, and better features and options, in general, than do their American counterparts. But strictly measured on data speed in widely employed networks, they’ve lost their edge. Their high-speed wireless 3G technology peaks at 384 kbps, which is less than the minimum speeds Verizon is promising. And such peaks in any system are rare outside the lab. (EV-DO peaks at 2.4 megabits a second.) Actual throughput with European 3G networks averages 250 to 300 kilobits a second.

In my tests of EV-DO with a laptop card, I averaged 585 kbps. And with the Samsung EV-DO phone, I was able to achieve EV-DO speeds of up to 534 kilobits per second.

The U.S. edge won’t last forever. New generations of the technology used in Europe, to be rolled out in the next few years, will top EV-DO. But there are faster successors in the EV-DO line of technology as well, so Verizon (and Sprint, America’s other big CDMA carrier) have their own future weapons. It’s a battle that should continue, as rival technologies steal the lead back and forth in their quest for dominance.

How does EV-DO compare with Wi-Fi? I love Wi-Fi to death and use it in my home and office, at airports and coffee shops. Even if you have an EV-DO modem in your laptop, I recommend having Wi-Fi as well, especially since it can be faster, and it is treated by Windows and the Mac operating system as a network. EV-DO isn’t quite as seamless on laptops: It gets treated like a really fast dial-up modem call, and the required software is a bit clunky.

But Wi-Fi is limited to places with hot spots or transmitters, at least until citywide deployments become a reality. And using it on the road often means exorbitant short-term fees to a variety of network operators, fees that could each top the $50 a month Verizon is charging its voice plan customers for unlimited use of EV-DO.

By contrast, with EV-DO, you pay one fee to one carrier and can use it anywhere in a city. In my tests, I was able to connect in restaurants, parking lots and even moving cars. And unlike Wi-Fi, with EV-DO, if you leave a coverage area, you don’t get cut off. Verizon merely slows down your connection to the pace of the 1X network.

EV-DO may even find a place in the home, replacing a wired DSL line. If all you use are laptops with EV-DO cards and your home is covered by EV-DO service, then you have all you need for broadband at home. And several companies are working on home wireless base stations that would work with an EV-DO laptop card.

The downsides of using EV-DO at home are that it’s much costlier than wired DSL or cable service, which typically runs $15 to $45 a month, and slower than any wired broadband but the slowest DSL plans. In fact, I believe one reason Verizon has priced it relatively high compared with wired broadband is to discourage home use, which might overload its network.

But for frequent travelers who rely heavily on EV-DO on the road, it may make better sense to just use it at home instead of buying wired broadband service as well, unless of course you have family members who do most of their surfing at home.

So, true, unbounded wireless broadband has arrived in the U.S., if you live in the right place and can afford it. Now you don’t have to take guff from Europeans anymore — at least about wireless networks.

Back in 2001, the iPod was the first widely sold product to use one of these little hard disks. With a diameter of just under 2 inches, it’s smaller than the hard drives used in most laptops, yet it can hold up to 60 gigabytes of data, or around 15,000 songs. The midsize iPod Mini uses an even smaller version, albeit with decreased capacity. It’s just an inch in diameter but holds up to 6 gigabytes of data, enough for around 1,500 songs. (The lowend iPod Shuffle doesn’t use a hard disk, and it holds relatively few songs in its memory chips.)

But now these little hard disks are migrating to other devices — including cellphones and personal digital assistants — made by other companies, giving these gadgets some of the iPod’s magical combination of diminutive size and expansive capacity. And since these devices can play music, along with the various other functions they perform, they could soon become a challenge to the iPod.

For example, two big cell phone makers, Samsung and Nokia, have designed music-playing phones with small internal hard disks that hold a few gigabytes of data. Samsung’s hard-disk model is sold so far only in Korea, but could make it to the U.S. by the end of this year. Nokia’s will be rolled out late this year, probably first in Europe.

By late 2006, I expect Americans to have numerous choices in hard-disk cell phones.

The first PDA with a hard disk to be offered in the U.S. came out in May. It’s the $499 PalmOne Life-Drive. PalmOne sells the LifeDrive — with its large color screen and 4GB hard disk — as a portable way to store and view or play back music, videos, photos and office documents. It also features the usual Palm calendar, contact and notes functions, and with its Wi-Fi and Bluetooth wireless networking, it can surf the Web and send and receive e-mail.

The LifeDrive is bulky — much larger and heavier than an iPod Mini with the same size hard disk. And it isn’t a great music player — it has touch-screen play, pause, fast forward and reverse rather than proper buttons, and it doesn’t come with headphones. But it could be the start of a trend for PDAs, since it should be possible to wedge a similar hard disk into a smaller device.

More likely, the bigger threat to the iPod will come from iPod-enabled cell phones. People have to carry their phones anyway, and some already offer music-control buttons and headphones. So if your phone can hold thousands of songs, why carry around a second, separate music player?

Of course, phonemakers still have to prove they can design music-playing phones that are as simple, elegant and cool as iPods. But that could happen.

Little hard disks could also revolutionize digital cameras, allowing photographers to store thousands of shots without lugging around a laptop, although I know of no camera to date that has a hard disk.

Another trend: Small hard disks will likely shrink even more. Already, there’s a company making one with a diameter smaller than an inch. But mini hard drives may also face a challenger of their own — high-capacity memory chips. The chips have tended to be costlier per unit of storage than the disks, but over time they could get competitive. Prices are dropping fast, and chipmakers are working on memory cards, like the one in your digital camera, that are capable of storing over 10 gigabytes.

For now, though, keep your eye on the little hard disk that powers the iPod. It may be powering lots of gadgets soon.